Ruby K. Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, Canada

 Increased revenue for the biggest key account by providing high quality results and exceptionalproject management. Helped in Developing the Internal Project Management tool using Salesforce. Lead and Managed one of the largest trackers at the company. It included handling recruitment with 20+ vendors.

Canada

Boston, Massachusetts

• Managed end to end tracking studies/projects for Google in coordination with clients like Nestle, Amazon etc.
• Managed projects from beginning to end, working closely with the internal business partners and external vendors and other departments.
• Developed project plans and workflows, manage time, budget and resources.
• Analyzed project risks and define/execute corrective preventive action plans as and when needed.
• Oversaw junior team members: their work quality, on the job training, provide ongoing feedback and monitor timesheets.
• Presented regular reports to client and peers on progress and forecast of project team’s work status, escalating issues and evaluating needed support.

Canada

• Ensured understanding of the needs, expectations and requirements of internal customers.
• Ensured an effective and rapid follow-up to any of the difficulties and requests of the internal customers.
• Delivered 25+ projects every month across Retail, Beauty, Food & Beverage and Healthcare Industries.
• Managed budget and allocate resources effectively.
• Monitored and reported project progress.
• Presented to stakeholders reports on progress along with problems and solutions.

• Directed and controlled the overall execution of the project from launch until customer delivery to meet the established targets for scope, quality and schedule
• Managed accounts through the execution of complex research projects.
• Planned and delivered projects across industries and nature like opinion polls, behavioural studies, urban safety, crime, education and sanitation for renowned news channels, universities and political parties.
• Coordinated the fieldwork amongst the 17 Field offices across Pan-India.
• Monitored and governed the activities throughout the project design process including coordinating with the translation vendors.
• Directed the processes through project data collection, analysis and delivery along with keeping all the stakeholders informed and in loop.

• Responsible for handling operations, field work and quality assurance of the projects.
• Created and Shared reports with the client.
• Monitored the fieldwork to ensure that the project is being carried out as per the set standards.

• Coordinated and prioritized project tasks, manage timelines, maintain project plans and communicate the status to all the stakeholders.
• Implement and manage the project changes so as to achieve the desired results.
• Initiated and conducted kick of calls with the clients so as to understand their requirements.
• Created Business case with the CEO and after the initiation of the project, delegate the projects to the concerned Assistant Project Manager to manage cost, schedule and performance of the projects.
• Liaised between different stakeholders internally and externally to co-ordinate successful and timely delivery of projects.
• Maintained the project financial forecast in accordance with the project requirements.