Strategies & Policies• Defining and implementing key HR strategic drivers for enabling business success• Developing HR strategy in partnership with the Business Head, ensuring Translation of business strategy into HR strategy • Formulation, Benchmarking, Awareness, implementation of HR Policies & Procedures• Conceptualizing HR Strategies & Plan of Action for HR function i.e. Recruitment, On boarding, Promotion, Increment, PIP, Audit, Payroll, Exit & Retention• Designing & effectively implementing R&R programsEmployee Relation and Employee Engagement• Prompt and timely resolution of employee grievances to maintain cordial management-employee relations• Co-creation & Implementation of Employee Engagement Calendar for energizing and involving employees through various team events like sports, indoor competitions, Birthday/ Festive celebrations, Open house, etc.• ESAT Surveys to diagnose the pulse and health of the organization and framing strategies to optimize retention• Ensuring a performance oriented culture through regular feedback from Employees via employee forums & town halls• Career Development: Design and rollout of Career Development framework and Career Path Architecture catering to the career needs of diverse and extensive employee base across company and group companies• Performance Management: Developed policies and recommended guidelines for effective• Performance Management processes: Goal setting, Goal evaluation and performance feedback, Performance normalization, Arbitration, Performance improvement, Consequence Management and 360 Degree Feedback processPMS• Managing end to end PMS activity for all levels within the organization• Assisting all BU Heads for setting up their Goals & Objective and Operational KRA’s & KPI’s• Mid Term Review - Ensuring & timely Completion Mid Term Review Process to be followed seriously• Initiating PIP action & ensuring maximum green reports in PIP improvement cases

Talent Acquisition and Planning• Coordination with business heads & with line managers for manpower planning• Managing Recruitment on varied skill sets, using various tools like job portals, head hunting, walk-in-interview, employee referrals, campus hiring• Recruitment of all levels (FM Lead, Tech Leads, Project Leads, Presales Managers, Solution Architect, Project Managers, Business Development Managers, Technical Trainer, Delivery Leads, etc.)• Enhancing internal management recruitment capabilities through time to time reviews & data analysis, personally involve in initial round of interview for mid & senior level• Analyze attrition trends, pre planning to keep funnel full • Distribution of hiring plan channel wise through team, vendor/campus• Develop a strong campus hiring program with focus on skill development and global deployment• Providing inputs for recruitment year plan budget• Preparing job descriptions & job advertisements• Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources• Leading key initiatives to Improve "demand signal" by creating a workforce planning process globally, and validating near-term demand. Ensuring Recruiting action plan aligns demand need, set sourcing strategy and timingT & D• Timely Induction & Orientation of new recruits• Identifying Training Needs, Training delivery & Training feedback via Training CalendarExit Process• Setting of exit process along with form and handover documents• Evaluate the actual reason for exit and finding a mid-way to retain that employee• Discussion with managers with data for reducing the exit ratio• Assisted in forming Leadership Council for Technology Center that increased workforce stability/morale

Talent Acquisition and Planning• Making strategies for Hiring & Mapping industry• Build and maintain a good quality database using the available resources to the optimum viz. Job Portals, Walk-ins, Advertisements, Employee Referrals, Institutes, Consultants, etc.• Process owner of Campus Hiring. Lead a team of 4 recruiters for Data Mining of Colleges, College Line-up, and Follow-up with selected candidates, Brand building activities across campuses to achieve annual hiring target• Closely interacted with Graduate & MBA institutions & alliance partners across the region to hire • Extended offers of employment to selected candidates under the direction of the hiring managers and within company guidelines & Conduct offer negotiations• Source, hire and close positions as per specification within the stipulated time and budgetStrategy and Policies• Manpower budgeting, planning and co-ordination• Lead and direct the Human Resource team to deliver a comprehensive HR service to the business • Involved in Organizational Re-structuring & re-deployment of manpower• Reviewing HR Policies and practices to ensure they are in compliance• Compensation & Benefit strategy for employee retentionEmployee Relation and Employee Engagement• Career planning, Employee Relations and Employee Engagement, Managing Employee Feedback on various processes towards improving them• Ensuring all attendance, Leave, Resignation, Consultancy Bills through HRIS• Communication Forum-Facilitating employee communication forum(s) i.e. Baat-Chit (3 Monthly Meet), Growth Mantra (Career Progression), Policies & Process awareness etc.• Other Operational works-Transfer, Promotion, Absconding, F&F, PF Settlement, Grievance handling etc.• Reviewing and benchmarking staff salaries and benefitsExit Process• Setting of exit process along with form and handover documents• Evaluate the actual reason for exit and finding a mid-way to retain that employee

Responsibilities:- Change implementation - Talent/Succession planning- Diversity Planning - Compensation- Recruiting and Staffing - Performance management- Benefits - Employee relations• Managed downsizing project that eliminated 32 obsolete positions and saved millions in annual salaries …completed project in one quarter (start to finish)• Developed action plan and recruiting strategy to add 45 new IT and marketing positions in four months. On target to reach goals by close of next quarter• Assisted in forming Leadership Council for Technology Center that increased workforce stability/morale• Developed associate survey on work/life issues, achieving a 76% participation rate• Appointment letter/Probation/Confirmation/Salary letters/Promotion/Warning letters• Attendance Collection, Compilation• Salary processing of our associates per month• Preparing Pay Roll statement and coordinate to raise the invoice payment collection and reconciliation of figures every month

Responsibilities:- Communications - Leadership development- HR planning and strategy - Organizational development• Commercial Metric and follow up with account department for various payments• Leave Management System(LMS)• Appraisal and Increment of employees• Tenure, Full and Final settlement exit interviews• Coordinating with consultants for hiring• Taking Preliminary Round, doing reference check & aligning next rounds with management teamEmployee Relations/Statutory Compliances/ Helpdesk Management• Employee Orientation & Communication Program.(EOP and ECP)• Employee Benefits and administration• Handling Employee related Queries with respect to salaries, leave policy, attendance and performance attendance pay• Continuous Coordinate with our associates and clientsOther Functions/ Client Relation:• Working in coordination with manager for the up gradation of Policies• Solving and satisfying client’s queries and concerns• Maintaining records of various financial agreements and documents• Preparing various MIS Reports