Ruby Ann D. Email & Phone Number

Davao, Davao Region, Philippines

- Ensure the happiness and satisfaction of all guests by providing a consistently high standard of service.Represent the company to clients and guests who contact the office with professionalism, courtesy, and a positive attitude.- Act as a liaison between Property Managers, Operations, Concierges, and guests to facilitate smooth communication and coordination.- Respond to emails, messages, and phone calls promptly and effectively, addressing guest inquiries and concerns.- Create bookings for guests and efficiently handle payment transactions, ensuring accuracy and compliance with company policies.- Coordinate with Concierges to ensure a seamless check-in process for guests, providing necessary information and assistance.

Cebu City

Metro Cebu, Central Visayas, Philippines

- Provide exceptional customer service to our clients by capturing their concerns, acknowledging the issue, and providing first-call resolution to our consumers.- Handling both retail banking and cards. - Consistently able to pass the scorecard set by the management. - Trained to use multi-tools or programs to promote efficiency.- Ability to handle difficult customers on a daily basis.- Provide good quality work based on integrity and being customer-centric.

Davao, Davao Region, Philippines

- Find, match, and secure the acquisition of the best Internet, Cable, and Phone Services to the customer's location.- Ensuring that we are able to meet the sales quota per month. - Familiarizing and mastering the benefits and plans of 18 different Internet Service Providers in the US.- Taking orders from UK Clients for Catalogue Shopping.

Davao, Davao Region, Philippines

- Provides technical support for Linksys By Cisco Products consumers. - Obtain the concern of the customer, analyze and troubleshoot their Cisco Hardware. Assist in making firmware upgrades when needed.- Part of our KPI is also sales. We recommend/upsell the best-suited device or services for the customer, be it a router, switch, hub, wireless repeater, or wireless adaptor, and for more complex technical issues we can also secure unlimited technical support for them by making a successful referral to our third party senior tech support provider.

Metro Manila

- Assistant to the BOC's Central Mailing Exchange Center Director- Creating invoices for the parcels to be claimed.- Email Management for our Director- Familiarizing with the protocols of importation.

Metro Manila

-360 hours of Internship at Cebu Pacific Air - Airline Operations Office under the Flight Operations department.- tasked to input the journey reports of the Pilots per flight to our own database. - preparing the manuals and other training materials as part of the onboarding process for the newly hired pilots.

Bachelor Of Science - Bs, Tourism And Travel Services Management

Short Course Program, Passenger Service Agent, Graduated With Distinction

25-hour short course for Basic Passenger Handling specifically designed and programmed for Airports.