Ruby Bahra Email & Phone Number

Wolverhampton, United Kingdom

Merry Hill

Stoke-On-Trent, United Kingdom

• Ensuring company values and mission statements are clearly communicated across all levels.• Reviewing current processes, implementing improvements and ensuring efficient customer service is delivered at all times.• Exceptional organizational skills to follow stringent timelines to ensure maximum impact of delivery on completion.• Demonstrated abilities in visual merchandising by leading store resets and creating engaging displays.• Upskilling and knowledge sharing with all staff to ensure multi brand awareness across all departments to maximize sales.• Ensure all legal and company procedures / policy are meet and complied with.• Prioritizing work tasks with clear foresight and flexibility to ensure adherence to stringent deadlines. • Collecting feedback from previous opportunities to ensure continuous improvements for all future events.• Listening, supporting and giving constructive feedback across all levels.• Managing shrinkage and stock levels to enable maximum profits and customer satisfactions.• Promoting the business locally by liaising with local hospitals / midwifes and the wider community in general.• Understanding direct competitors as well as maintaining a thorough understanding of the competitive market place.• Monitoring and organising additional staffing on event days to ensure smooth execution of work and completion within deadlines and budgets.• Monitoring and reporting personal development and progression of individuals with clear written action plans and regular reviews.• Implementation of training and development programs delivered effectively and continually reflective upon, increasing product knowledge and maintaining a high performance team.• Arranging internal meetings for progress updates and feedback.• Delivering corporate presentations and training with individual coaching and feedback.• Budgeting sales and minimize expenditure to maximize company growth and profits.

West Midlands

• Supporting regional and store managers within the West Midlands area for the production of store openings and store closures.• Organise recruitment, inductions and training of staff enabling successful opening of newly refurbished stores.• Identifying training and development needs through job analysis, appraisals and consultations with managers.• Compiling individual learning plans followed by coaching and feedback.• Managing change within a large environment through effective communication, motivation, performance management and influencing skills.• Meeting sales and financial objectives by forecasting sales training requirements.• Liaising with managers for planning and implementation of key sales objectives.

Stafford, West Midlands

• Completing store operational requirements by scheduling and assigning employees; following up on work results.• Maintaining store staff by recruiting, selecting, orienting and training employees.• Maintaining store staff job results by coaching, counselling and disciplining employees, planning, monitoring and appraising job results.• Achieving financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.• Identifying current and future customer requirements by establishing customer surveys with identification and understanding of service requirements.• Ensuring availability of merchandising activities, determining additional sales promotion material required, authorizing clearance sales and studying trends.• Marketing merchandise by studying advertising, sales promotion, display plans, analyzing operating and financial statements for profitability ratios from head office.• Securing merchandise by implementing security system measures.• Protecting employees and customers by providing a safe and clean store environment.• Maintaining the stability and reputation of the store by complying with all legal requirements.• Determining market strategy changes by reviewing operating and financial statements and departmental sales records.• Maintaining operations by initiating, coordinating, enforcing program, operation, personnel policies and procedures.

Wolverhampton, West Midlands

• Completing store operational requirements by scheduling and assigning employees; following up on work results.• Maintaining store staff by recruiting, selecting, orienting and training employees.• Maintaining store staff job results by coaching, counselling and disciplining employees, planning, monitoring and appraising job results.• Achieving financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.• Identifying current and future customer requirements by establishing customer surveys with identification and understanding of service requirements.• Ensuring availability of merchandising activities, determining additional sales promotion material required, authorizing clearance sales and studying trends.• Marketing merchandise by studying advertising, sales promotion, display plans, analyzing operating and financial statements for profitability ratios from head office.• Securing merchandise by implementing security system measures.• Protecting employees and customers by providing a safe and clean store environment.• Maintaining the stability and reputation of the store by complying with all legal requirements.• Determining market strategy changes by reviewing operating and financial statements and departmental sales records.• Maintaining operations by initiating, coordinating, enforcing program, operation, personnel policies and procedures.

West Bromwich, West Midlands

• Managing and motivating store team to increase sales and ensure efficiency. • Managing stock levels and making key decisions about stock control.• Organise special promotions, displays and events. • Analyzing sales figures and forecasting future sales. • Analyzing and interpreting trends to facilitate planning. • Ensuring standards for quality, customer service and health and safety are met. • Conducting appraisals and performance reviews, as well as providing training and development plans and reviews.

West Bromwich, West Midlands

• Maximizing profitability and meeting sales targets. • Recruiting, training, supervising and appraising staff.• Planning and Organise for sale events. • Maintaining customer satisfaction. • Complying with company procedures and policies.

Wolverhampton & Birmingham, West Midlands

• Engaging and selling to customers. • Responsible for merchandising clothing department.• Being involved in stock control and management.• Receiving and storing the delivery of large amounts of stock. • Day to day running of the store.• Delegating tasks. • Reporting to store manager.