Ruby Barrera Email & Phone Number

Denver, Co, Us

Minneapolis, Mn, Us

Bellevue, Washington, Us

Throughout my time in the program, I was exposed to hands-on projects that enabled me to apply my skills in real-world scenarios. This experience gave me the knowledge necessary to provide high-level support and secure networks. My experience also enabled me to hone in on my analytical, diagnostic and problem-solving abilities. I was able to create detailed system documentation for the deployment of new projects and troubleshooting of existing systems.• Includes CompTIA Network+, CompTIA Linux+, AWS Cloud Practitioner, and Python certification and training in preparation for technical apprenticeships and/or entry level IT positions. • Resulting knowledge includes: HRS: 40 weekly, fundamentals, configuration, and troubleshooting, Linux OS hardware and system operation and maintenance. Python programming and scripting, Basic AWS infrastructure, architecture and services.• Proficient in developing, supporting, troubleshooting and securing of networks.• Strong understanding of routers, switches and firewalls.• Ability to provide high-level support and secure networks.• Skilled in analytical, diagnostic and problem-solving.• Experience in creating system documentation for new projects and troubleshooting.

Deerfield, Il, Us

At Walgreens, I gained product knowledge of all inventory to better assist customers. I unloaded new products weekly from the shipping dock and had them on the store shelves in no time. I multi-tasked in three distinct areas, as a cashier, shelf stocker, and processor in the photography center. I maintained store isles neat and organized for customers. I lent a hand in the pharmacy when there was a heavy customer load by processing payments and taking calls. I fielded customer inquiries both on the phone and in person. Additional accomplishments include:* Processed sales on the cash register* Checked in deliveries and placed them on shelves quickly* Supported the pharmacy when needed, including submitting refills and processing payments* Established strong relationships with customers* Provided assistance on the phone and in person to customers in need

Manassas, Virginia, Us

• Developed comprehensive strategies for resolving difficult customer inquiries and analyzed customer feedback to determine customer satisfaction rates. • Consistently met completion deadlines for completing customer requests and established and maintained strong customer relationships. • Answered and processed customer inquiries accurately and efficiently and generated and distributed customer focused reports.

Arlington, Virginia, Us

• Accurately completed all paperwork and documentation related to receiving and transfer of ammunition. • Expertly conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.• Monitored and evaluated artillery and missile systems’ performance during operations to identify improvement areas. • Ensured that military personnel maintained the correct documents, vehicles, and safety gear to receive ammunition.• Proactively coordinated with other military units and agencies to support operations and align with the mission.

New York, Ny, Us

Computer Science

Computer Programming

High School Diploma, General Studies