Ruby Basdeo Email & Phone Number

New Yiork, New Yor 10001

Managed daily operations of the Corporate Services Department for a staff of 400. Direct oversight of Office Services Staff and functions including assignment distribution, staff evaluations and training. Monitored, reviewed and closed all office services help desk requests to ensure all requests are dealt with in a timely and satisfactory manner.Oversaw the security access database for initial access and terminations in headquarters, and train and support locally appointed administrators to the system. Made revisions to the Facility Safety Plan, trained new fire wardens, and conducted evacuation and fire drills to ensure a safe and secure working environment.Responsible for all property management issues, including leases, contracts, service issues, insurance, rent and real estate taxes. Managed facility related projects such as maintenance of elevators, lights, plant, HVAC, janitorial, fleet services, messenger, cable and exterminating services.Negotiated new vendor contracts and evaluated existing contracts to reduce operating expenses. Ensure timely and accurate invoice payment and reconciliation to ensure charges are accurate and late fees avoided. Assisted with budget planning and tracking. Purchase all office supplies including toners for the Corporation.

Manage daily operations and administrative office services for a staff of 250. Developed operating and administrative procedures which included conference room reservation and fitness center guidelines. Managed new employee orientation, employee relations, and wellness programs. Budget coordinator for the New York and Washington, DC locations. Provided support to the Chief Financial Officer as needed during the annual budget process utilizing Forecaster software. Assisted Director in the development and execution of the annual operating budgets – up to $10 million. Negotiated new vendor contracts and evaluated existing contracts to reduce operating expenses. Managed capital budget projects and monitor expenditures.Oversaw the security and safety of the office through electronic security systems, such as managing access control and the development of new policies and procedures to ensure a safe and secure environment for staff, guest and vendors. Made revisions to the Facility Safety Plan, trained new fire wardens and conducted semi-annual evacuation drills.Supervised work of security, custodial, messenger, food services, plant maintenance, cable, exterminating and engineering contractors and internal facility staff including switchboard, conference, mail and copy center. Managed and scheduled work performed by internal staff to ensure satisfactory completion in accordance with the department’s standard operating procedures.

Move coordinator for a large relocation project to a 100,000 sq. ft. newly-renovated office space. Led the team of internal move facilitators. Coordinated informational meetings for the movers and facilitators. Partnered with the Information Technology Department to ensure a smooth transition for staff. New office opened on-time and was fully-functional.Team captain for the new vendor selection process. Researched and pre-screened candidates and prepared request for proposal documents. Reviewed proposals and made recommendations to senior management. Negotiated vendor contract and coordinated the contract process with the Legal Department. Established new standard of operating procedures for the new location to ensure exceptional customer service.Managed the day-to-day operation of the office. Responded to staff request work orders in an efficient and timely manner. Point of contact for tenant maintenance issues, space planning, moves, renovations, property insurance and equipment lease renewals. Provided administrative support for the Director of Facilities and Security. Screened calls, made travel arrangements, maintained departmental files, greeted visitors, took meeting minutes and oversaw logistics for special events and meetings, including board reception, holiday party and division meetings.Managed document tracking systems and off-site records retention program. Monitored multi-departmental budgets; expenditures and variances. Oversaw purchasing and petty cash distribution.