Ruby Bhatt Purohit Email & Phone Number

Noida, Uttar Pradesh, India

- Handling North America and Canada SW testing of mobile phones, specific requirements and deliverables to carrier AT&T, Verizon, Tracfone, T mobile and their MVNO's- Responsible for giving approval for pre-launch android mobile Software’s for North America & Canada market and post launch market releases and android security patches updates- Strong experience of requirement gathering, analysis, project Planning, Project execution and postmortem analysis.- Closely work with… Show more - Handling North America and Canada SW testing of mobile phones, specific requirements and deliverables to carrier AT&T, Verizon, Tracfone, T mobile and their MVNO's- Responsible for giving approval for pre-launch android mobile Software’s for North America & Canada market and post launch market releases and android security patches updates- Strong experience of requirement gathering, analysis, project Planning, Project execution and postmortem analysis.- Closely work with development team to set up Small cell Lab of Verizon and AT&T carrier.- Coordination with clients & other stakeholders, setting and managing schedules & milestones.- Identify risks based on the type of project, develop mitigation strategies, and facilitate conflict resolution Show less

Gurugram, Haryana, India

- Handled team of 25 Technical Engineers to manage after sale B2B and B2C Product Quality analysis.- Experience of Billing and payments via android domain “Samsung Pay”- Responsible to maintain Annual Quality Index, reduce service cost and increase Customer satisfaction of Mobile Phone domain.- Analysis of SW and HW quality issues raised from market, online sensing, Call center and return management.- Handled high profile escalations of mobile SW problems in zero hour… Show more - Handled team of 25 Technical Engineers to manage after sale B2B and B2C Product Quality analysis.- Experience of Billing and payments via android domain “Samsung Pay”- Responsible to maintain Annual Quality Index, reduce service cost and increase Customer satisfaction of Mobile Phone domain.- Analysis of SW and HW quality issues raised from market, online sensing, Call center and return management.- Handled high profile escalations of mobile SW problems in zero hour criteria.- Collaborated with cross functional team’s service operations, service partners, B2B sales, online sales, call center, Production, QA and R&D.- Analysis of market trends and data management Show less

Gurugram, Haryana, India

Customer satisfaction, Technical product quality management

Noida, Uttar Pradesh, India

Software Quality Management, Post Launch market VOC Analysis and Handling

Noida, Uttar Pradesh, India

Software Quality Management + Application Testing

Noida, Uttar Pradesh, India

SW testing GSM & CDMA mobile phones for SWA

B-Tech, Electronics Engineering

10+2, Medical + Non-Medical

10Th

Istqb Foundation Level

Advance Level