Court appointed special advocate, represents the best interest of an abused or neglected child. Responsible for investigating the facts of a case, recommending a course of action and monitors the progress toward established goals while the case is under jurisdiction of the court. Interview child, family, foster parents, teachers and others associated with case. Record all findings as case progresses. prepare a court report.

Notify clients with ADT's QA department to update account information. Research accounts to determine what correspondence is needed to correct issues and update billing information. Review credit, also audit accounts by analyzing information provided on contracts to ensure proper content and accuracy. Also, prepare, monitor, and assure signing of client’s agreements.

Completed private MI Claims for reimbursements through the CMAX system. Submitted all requested documentation needed for settlement. Reviewed EOB after settlement for supplemental/appeal opportunities. Closed out claims workstation after all funds have been applied. Processed Part A & B FHA supplemental claims for reimbursements. Maintained daily reports to ensure all claims are filed promptly. Analyzed each prepared claim to be submitted to HUD for accuracy of all repayment claims requested by calculating and applying HUD guidelines for determining the ability to entitlement.

Aided attorneys in trial preparation by conducting non-complex research of litigation, statutes, regulations, and court cases and assembling exhibits, affidavits, and other legal documents. Prepared and transferred bankruptcy petitions via inter-office transferring and EZ-Filing. Filed paperwork internally and externally including documentation filing with the courts. Appeared on behalf of law office liaison between judges, court administration, attorneys, and the public. Maintained trial, judicial, and master calendars utilizing MS Outlook and Abacus. Organized and managed legal databases within the organization including entry and research. Proficiently entered client data into office-based software programs. Structured and implemented a successful billing system for the office. Researched past and present cases for statutes and recent decisions made in similar cases. Reviewed and prepared a broad range of legal documents such as but not limited to bankruptcy petitions, contracts, expungements, wills, and correspondence. Tracked the status of bankruptcy, civil and criminal cases. Ensured open lines of communication and satisfaction of deadlines through execution of dated correspondence. Successfully handled high call volume. Developed and maintained an in-house library to support timely legal research initiatives.