I have been in the healthcare industry for a few years. I started when I worked at St. Francis Medical Center than I took a break and I found myself back in it when I started to work at my previous job at Covid Clinic and from their I just grew and got my current job that I love at OPTUM. My role currently is working back office and some days I work inbound by answering calls. I’m a Sr. Customer Service Representative. Love my Job and helping patients. I am bilingual Spanish and English
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Senior Customer Service RepresentativeOptum Nov 2022 - PresentI work Back Office, I make Outbound calls to providers office , health insurance plans, patients, I also work inbound on certain days and answering incoming calls from patients get their RX send out to them, also answering incoming calls from providers offices, hospitals, nurses, etc. -
Customer Experience QaCovid Clinic Aug 2021 - Oct 2022United StatesI made outbound calls to patients, providers office, I did quality assurance and graded the agents on their calls. -
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Evs-TechSt. Francis Medical Center Dec 2005 - Sep 2007Lynwood, California
Ruby C Education Details
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Medical Billing/Coding -
Westwood College-South BayCriminal Justice And Corrections
Frequently Asked Questions about Ruby C
What company does Ruby C work for?
Ruby C works for Optum
What is Ruby C's role at the current company?
Ruby C's current role is Sr PCC/ Backoffice.
What schools did Ruby C attend?
Ruby C attended Southern California Health Institute (Sochi), Westwood College-South Bay.
Who are Ruby C's colleagues?
Ruby C's colleagues are Paul Mcdonald, William Scrivener, Rachel Belloli, Stacy Fantauzzi, Marilynn Gaytan, Ccs, Sherry Morcos Gobran Pharmd, Konley Kuehnl, Pmp.
Not the Ruby C you were looking for?
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Ruby Batimana, DrPH(c), MJ, MPH,
Davenport, Ia -
3walgreens.com, gmail.com, niagaracollege.ca
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