Front Office Assistant
Answered office phone and emails to schedule appointments, forward information and complete insurance and billing.Managed office paperwork, including scanning documents and routing business correspondence.Collected copays and account balance payments and updated account records.Maintained front office cleanliness and organized supplies to increase a smooth office flow and professional productivity.Updated office calendars with new appointments and accommodated last-minute schedule changes.Oversaw office inventory by restocking supplies and submitting purchase orders.Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patients,Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.Delivered key administrative support to coworkers, taking on additional tasks during peak times.Greeted guests and offered beverages or services, maintaining exceptional customer satisfaction.Monitored office entrance to maintain visitor security protocols and prevent unauthorized access.Created and optimized employee schedules for shift coverage.
