-Overseeing Telesales Department• Leading team size of 152 •Unsecured products ( Credit Card’s & Personal Financing’s new Acquisition and Portfolio ) •Bancassurance ( General Insurance and Life Insurance)-Key responsibilities Sales Management• Manage the achievement of the sales targets • Develop and implement sales and operations plans to achieve sales volumes and growth targets• Define individual and team’s sales targets at all levels across the floor•… Show more -Overseeing Telesales Department• Leading team size of 152 •Unsecured products ( Credit Card’s & Personal Financing’s new Acquisition and Portfolio ) •Bancassurance ( General Insurance and Life Insurance)-Key responsibilities Sales Management• Manage the achievement of the sales targets • Develop and implement sales and operations plans to achieve sales volumes and growth targets• Define individual and team’s sales targets at all levels across the floor• Develop and build effectiveness and efficiency of team• Develop a firm understanding of the customer base and operating complexities that exist within the database People and Process Management• Provides leadership, direction and career mentoring (Personal Development Plan) to team members• Provide major input into hiring, compensation/rewards and performance metrics with emphasis on employee development and training, desired staff retention rates and stress management.• Manage and motivate team membersBusiness Development• Maintain awareness of the market and competition and work towards staying ahead of them• Maintain an awareness of competitor activity and industry best practice.• Develop and enhance on campaigns and potential leads.• Explore and implement new business opportunities Show less

-Oversee Bancassurance Section, internal & outsource agencies since year 2015-Oversee Unsecured Lending Section since Nov 2013