Ruby Cheung Email & Phone Number

香港特別行政區

- Leading school procurement projects on student / staff uniforms, classroom resources, learning materials, office equipments etc- Implementation of online shopping platform, develop the policy and standard operations procedure, provide training to internal user and troubleshooting- Meeting with senior management team to develop and design new school products, ie seasonal gifts and souvenirs- Managing sales order and inventory control- Ensure all production items, resources, learning materials accordance with the Toys and Children Products Safety Ordinance - Budget and costs management - Event equipment and materials management- Warehouse and vendors management- Collaborating with other departments on purchase request or materials sourcing- Oversees on products pricing, production timelines and quality assurance- Ensure all production items align with organisations specifications- Response to parents enquiries and requests, maintaining high level of customer satisfaction- Providing various operations and administrations support on organisation or school events, eg Sports Day, Annual Dinner, Graduation Ceremony, Seminars, Concerts and Performances, duties includes Purchasing, Logistics, Venue Booking, Hiring of Vehicles, Ordering Special Supplies, etc- Maintaining product list up-to-date- Preparing various reports and assist in annual audit- To assist in other ad hoc matters- Direct report to Operations Manager

香港特別行政區

- Providing professional customer services and maintaining smooth frontline operations- Key person in assisting client to apply for Australia and UK Student VISA- Collaborating with different departments or institutions for in house seminar, exhibition or education fair- Lead person of administrative and logistics planning of the events - Assist in sending promotional materials to potential customers- Recruiting part time staff for the events- Procurement of office and event supplies- Preparation for daily enquiries report and monthly sales reports to marketing and finance departments- Assist the manager in recruiting internship, including drafting job descriptions, advertising for the post, shortlisting and sending invitation for interview- Performing administrative functions to the office, including preparing agenda and minutes taking, bookkeeping of office expenses, stock taking on office supplies etc- Maintaining student database up-to-date- Developing standard operating procedure to the office- Any ad hoc matters assigned by Managers- Direct report to General Manager

Hong Kong Sar

- Leading 9 campuses in organising suitable after school activities for students, first point of contact of all ECA relevant duties- Implementation of new enrolment system for ECA, working closely with different department in developing the new system, including troubleshooting and provide training to all campuses staff- Training internal staff for the daily operation and drafting standard operating procedure for the new job duties- Overseeing ECA programme budget and preparing relevant reports to line manager or finance department- Liaising with vendors, re: class schedule, contracts, invoicing, and payment- Maintaining all courses information up-to-date and hands-on for year planning- Organising various school events, e.g. School Bookfair, Seminars, Concerts and Performances- Providing various operations and administrations support, eg. Purchasing, Venue Booking, Hiringof Vehicles, Ordering School Uniforms or School Supplies, etc- Working closely with different departments such as marketing, legal, finance and curriculum team- Bookkeeping of all ECA activities including enrolments, attendance, payment record etc- To assist in other ad hoc matters- Direct report to Senior Operations Manager

香港特別行政區

- Offering early childhood playgroup, parenting or storytelling workshops and storytelling sessions for children- Promoting different programme to target customers- Collaborating with different schools or organisations in jointing programme- Preparing teaching plan and course materials- Liaison with schools or organisations for tailor-made programme - planning and designing the theme to match with various campaigns- Course leader for playgroup classes, parenting seminar or workshops- Sourcing classroom materials- Experience in writing lesson plans and proposals

香港特別行政區

- Supervision of online recruitment system and preparation of effective recruitment materials including job descriptions, person specifications, job advertising and information packs- Strategic planning with different departments heads on talent recruitment- Implementation of HR policies and procedures in alignment with school development- To assist with shortlisting progress and to manage the interview process including flight and hotel arrangements for panel members and candidates as appropriate- To prepare appropriate documentation for candidates once appointed (e.g. safeguarding checks, employment visas, qualification assessment, teacher registration etc.)- To assist with the induction process for all new staff at all levels (e.g. accommodation arrangement,induction day for expats, tour in HK etc)- To oversee contract renewal and extension of visa for all staff- To ensure all staffing appointments and conditions of service are communicated effectively withthe Finance Team for payroll- To maintain up-to-date staff database- To organise staff events (eg annual cocktail party, CNY dinner, Christmas party etc)- Direct report to HR Director

香港特別行政區

- To supervise frontline staff in the department- To prepare the classroom schedule, tutors’ timetable, and teaching materials- To organize internal and/or external exam, eg ITEC, CIBTAC (invite examiners from UK)- To arrange international speaker to HK- To analysis competitors, and prepare marketing plan- To supervise operators in the department- To handle complaints and enquiries- Direct report to Academy Manager

香港特別行政區

- To provide professional customer services- Key person to train up new staff for the operations- Implementation on new operations procedures and enhance working efficiency- To maintain good relationship and image to customers- To assist Manager in all kind of clerical supports, eg reports, sales analysis and training manual- To lead in organising staff events- To assist with HR department for staff attendance, leave applications and commission for therapistsand consultants- Direct report to Club Manager

香港特別行政區

- To supervise operators in the department, including recruitment and training, and managing the daily routine- To handle complaints and enquiries- To prepare the sales and marketing plan- To lead operators to achieve the sales target- To liaise with suppliers- To provide professional customer services training to frontline staff- To maintain good relationship with customers- To promote club memberships and club services- To perform other professional duties- To assist in other ad hoc matters- Direct Report to Club Manager and General Manager

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

-Employment Relations - The Future of Work - Human Resource Development - Managing across Cultures - People Resourcing - Strategy in Context

High School Diploma, Administrative Assistant And Secretarial Science, General

- Professional secretarial training - Pitman - Word processing - Pitman - Chinese word processing - Subjects including Human Resources.