Ruby Coles
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Ruby Coles Email & Phone Number

BA and HBSW graduate, working in mental health crisis response at Canadian Mental Health Association
Location: Thunder Bay, Ontario, Canada 10 work roles 3 schools
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Role
BA and HBSW graduate, working in mental health crisis response
Location
Thunder Bay, Ontario, Canada
Company size

Who is Ruby Coles? Overview

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Quick answer

Ruby Coles is listed as BA and HBSW graduate, working in mental health crisis response at Canadian Mental Health Association, a company with 1641 employees, based in Thunder Bay, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Ruby Coles.

Ruby Coles previously worked as IMPACT Worker at Canadian Mental Health Association and Crisis Response Worker at Canadian Mental Health Association. Ruby Coles holds Honours Bachelor Of Social Work from Lakehead University.

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Canadian Mental Health Association

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Profile bio

About Ruby Coles

As a dedicated mental health professional with a background in social work, I am passionate about providing compassionate, barrier-free care to individuals in need. With extensive experience in crisis intervention, mental health assessments, and frontline response, I have developed a deep understanding of holistic, culturally sensitive care. At the Canadian Mental Health Association, I’ve worked closely with vulnerable populations, collaborating with law enforcement and community services to connect individuals to critical resources and empower them to navigate challenging circumstances.I am driven by the belief that support should meet people where they are, without judgment. Whether working with youth, families, or individuals in crisis, I aim to create environments that foster resilience, growth, and healing. My commitment to preventative care motivates me to help clients access services before they reach a point of crisis, ensuring they receive tailored, empathetic support based on their unique needs and environment.Alongside my direct service experience, I have developed strong leadership skills, including team collaboration, case management, and strategic planning. As I look forward to the next step in my career, I’m excited to pursue leadership roles where I can leverage my frontline expertise to supervise and mentor teams, improve service delivery, and help shape organizational strategies to better meet community needs. My approach to leadership emphasizes active listening, empathy, and creating inclusive, stigma-free spaces for both clients and staff. I bring a collaborative and compassionate leadership style to every role I take on.I am open to opportunities that combine my passion for mental health care with my interest in leadership and supervision. Let’s connect to discuss how I can contribute to your team’s growth and success.

Listed skills include Public Speaking, Microsoft Office, Customer Service, Research, and 1 others.

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Canadian Mental Health Association
Canadian Mental Health Association
BA and HBSW graduate, working in mental health crisis response
canada
Website
Employees
1641
AeroLeads page
10 roles

Ruby Coles work experience

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Impact Worker

Current

- Collaborate with Thunder Bay Police officers in responding to calls for service relating to mental health and vulnerable populations.- Provide mental health assessments for individuals accessing police services.- Collaborate with clients to create safety plans and referrals to further services to divert hospital presentation where possible and provide a.

Mar 2022 - Present

Crisis Response Worker

Current

Thunder Bay, Ontario, Canada

- Adherence to all policies of Canadian Mental Health Association.- Assisting individuals experiencing mental health crisis to resume community functioning.- Provide telephone crisis assessment, brief telephone counseling, referrals and follow-up for individuals experiencing a mental health crisis.- Respond and provide on-site crisis assessments.

Jun 2021 - Present

Vice President Student Life

Dalhousie Student Union

Halifax, Nova Scotia

I facilitate student union activities that aim to increase student spirit on campus including Orientation Week, the Impact Awards, DalFest, Frost Fest, the Residence Hockey Game, and various other activities. I am also responsible for promoting varsity athletics on campus, chairing a number of event related committees and overseeing the activities of the.

Apr 2019 - Apr 2020

Night Manager

Dalhousie Student Union

Halifax, Nova Scotia

Responsible for overlooking all after-hours events within the student union building. Working alongside clients and event coordinators to ensure their events run smoothly and efficiently. Facilitating security services for larger events and ensuring that all patrons have access to necessary services and spaces within the student union building.

May 2018 - Apr 2019

Information Center Representative

Dalhousie Student Union

Halifax, Nova Scotia

Provided excellent customer services both in person and over the phone. Assisted in guiding incoming and potential future students in campus navigation and accessing campus services. Performed clerical duties for the Dalhousie Student Union and managed incoming and outgoing mail delivery.

May 2017 - May 2018

Active Listening Commissioner

Dalhousie Student Union

Halifax, Nova Scotia

Attended intensive active listening training sessions alongside other volunteers. Coordinated volunteers to attend events and programming to fulfill peer-support requests. Facilitated communication between volunteers and event coordinators to ensure a mutual understanding of programming and expectations prior to event commencement.

Jan 2017 - Apr 2017

Mental Health Volunteer

Dalhousie Medical Campus Response Team - St. John'S Ambulance

Halifax, Nova Scotia

Received Mental Health First Aid, Survivor Support Training, Active Listening, Non-Violent Crisis Intervention training among others. Provided peer support, therapy dog sessions and compiled a list of resources for Dalhousie Students. Coordinated mental health programming and events for Mental Health Awareness Week. Went on calls alongside medical.

Sep 2017 - Jan 2020

Barista

Halifax, Nova Scotia

Provided excellent customer service and created custom hand-crafted beverages for cafe guests.

Aug 2016 - Sep 2017

Table Game Dealer

Halifax, Nova Scotia

Trained and licensed Blackjack dealer. Received FISH customer services training, non-violence crisis intervention, education on identifying gambling addiction and various security protocols.

Apr 2016 - Nov 2016

Summer Student Team Lead

Mississauga, Ontario

Lead student team on proper procedures for maintenance projects for a large bank building. Facilitated communication between student maintenance team and upper management. Ensured efficient project completion, safety of teammates and mediated communication when conflict arose among team members. Ensured all team members followed proper safety procedures.

Jun 2012 - Aug 2015
Team & coworkers

Colleagues at Canadian Mental Health Association

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3 education records

Ruby Coles education

Honours Bachelor Of Social Work

Activities and Societies: Active member of the Rascals Research Team under Dr. Ravi Gokani, assisting in projects focused on Universal.

Certificate, Disabilities Management

Learned Disabilities Management best practices and all practical skills associated with these. Acquired communication and management skills.

FAQ

Frequently asked questions about Ruby Coles

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What company does Ruby Coles work for?

Ruby Coles works for Canadian Mental Health Association.

What is Ruby Coles's role at Canadian Mental Health Association?

Ruby Coles is listed as BA and HBSW graduate, working in mental health crisis response at Canadian Mental Health Association.

Where is Ruby Coles based?

Ruby Coles is based in Thunder Bay, Ontario, Canada while working with Canadian Mental Health Association.

What companies has Ruby Coles worked for?

Ruby Coles has worked for Canadian Mental Health Association, Dalhousie Student Union, Dalhousie Medical Campus Response Team - St. John'S Ambulance, Starbucks, and Casino Nova Scotia.

Who are Ruby Coles's colleagues at Canadian Mental Health Association?

Ruby Coles's colleagues at Canadian Mental Health Association include Arielle Thompson, Jason Wokna, Baylee Maree, Geetha Paul Puthussery, and Val P.

How can I contact Ruby Coles?

You can use AeroLeads to view verified contact signals for Ruby Coles at Canadian Mental Health Association, including work email, phone, and LinkedIn data when available.

What schools did Ruby Coles attend?

Ruby Coles holds Honours Bachelor Of Social Work from Lakehead University.

What skills is Ruby Coles known for?

Ruby Coles is listed with skills including Public Speaking, Microsoft Office, Customer Service, Research, and Leadership.

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