Ruby Dang Email & Phone Number

Ha Noi

* Support Director and key account management- Preparing and sending the quotation to customers/sales directly- Make the joint-sales calls if required.- Receive feedback and promptly action with other related parties to match the rate or special requirements from customers if customers/sales back with better rate - Sending SOP/quotation to CS departments for handling won shipments- Following up with customers/sales/CS if any arising troubles/issues during the process* Procurement & Supplier controller- Checked the best buy rate with carrier for freight (Sea for LCL FCL, Air, …) - Checked the best buy customs clearance, trucking, valued added service….with service provider. - Provided the information (schedule, carrier local charges…) for sale team. - All request on checking for quotation regarding logistics service.- Establish contracts and relationships with key service providers to procure sustainable best value propositions.- Research supplier's capabilities meeting the standards required by the company & its clients and identify a pool of suppliers for consideration.- Solve all arising issues during the process related to rate/service providing.* Developing Oversea - Looking for partners (Freight Forwarding) abroad, establishing partnerships with foreign partners based on available database (via WCA, IATA, FIATA…) , introducing and offering all the services that ACT offers.- Develop plans and strategies to expand the market overseas- Checking to agent with inquiring for EXW/FOB.. shipment from China/Japan/ EU/ US… through WCA system. Also offering to agent with requesting under DDP/DDU/DAP…* Controlling Customer Service/Customs Borker Team and HPH Branch * Sales Performance Management- Preparing weekly/ monthly Sales report of actual performance. Making P&L report per months and submit to BOD.- Controlling customer satisfy survey for the whole area.- Coordinating with related department when having new projects/trade-lane development.

Ha Noi, Viet Nam

- Managing operation and customer service team- Advising to customers all our service relating to customs, tax, HS code, applying for C/O, registering chemical, checking the quality for old machine,…(when required)- Managing all trucking costs, handling fees at all other teams (Bac Ninh, Noi Bai, Hai Phong, Vinh Phuc, Ha Noi)- Making quotations for customers when required- Checking payment for shipping lines, co-loaders and agents- Checking Debit note at the end of month- Making P&L report- Solving all troubles with customers- Recruiting and training new staffs- Doing other tasks given by the BOM

Ha Noi, Viet Nam

- Cooperating with other teams to make sure that all the goods are delivered on time- Checking buying rate with supplier (shipping line, trucking,…) and making quotation to new customers- Arranging truck for special shipment (OT, FR,…)- Drafting general service contracts and independent contracts for each special shipment- Buying insurance for high value machine/equipment on setting period - Receiving documents from customer to prepare INV, PKL, contract,…for new customers - Solving all arising troubles- Checking debit note- Checking HS code for new items if customers require

Ha Noi, Viet Nam

Import shipment:- Receiving Pre-lert from agents, opening file and key on system.- Checking shipping line arrival date, sending Arrive Notice to customer.- Getting copy red invoice from carrier and making payment.- Arranging pick up DO and trucking for delivery based on request delivery date of customers, .- After delivery, check actual cost and extra fees if any and do payment to vendor. Based on payment term, I will collect money from customers twice per months.- Issuing the DO if customer self handling cargos.- Making quantity report weekly and monthly to report to HODExport shipment (for LCL): - Contacting with co-loader to get booking confirmation- Arranging trucks for picking up cargos and delivering to W/H before closing time.- Getting Cargo Receipt at CFS W/H, filling up shipping instruction and sending to co-loader for creating MBL.- Getting information from customers and creating HBL, sending to customer to check it before issuing B/L- Sending pre-lert to agents.- Making payment to co-loader before cargoes arrive destination port.

Ha Noi, Viet Nam

- Submitting monthly and periodically job performance report and data statistics to superior timely and to ensure the report is in completed and full-detailed.- Working with other departments cooperatively and friendly in team spirit for the purpose of common objective of Company.- Controlling the filing system to ensure the adequacy and easy access by other authorized users.- Making sure that all office machines run smoothly and in charge of office supply.- Follow ISO 9001 and EMS ISO 14001 together with 5S practice in the work place at all time.- Provide translation service if required