Ruby Diaz Email & Phone Number

Rosemead, Ca

HR Business Integration & Technology (HR BIT)In 2018 I transitioned into a new group created within HR for Integration & Technology projects.Provide, inform and advise technology requests within HR organizations. Work in collaboration with IT Enterprise, Cybersecurity, and Information Governance regarding technology Intakes, Interviews, and Technology Governance vendor review processes, including process improvements, and HR initiatives. Sep 2018 - Mar 2019 - Cybersecurity Outreach & Operations - Dev. Opportunity/Job ShadowNERC CIP Security Awareness Plan 2018 completed, prepared 2019 plan. NERC CIP Reliability Standard Audit Worksheet (RSAW), Bulk Electric Cyber Systems (BES). Knowledge with Western Electricity Coordinating Council (WECC). Development with phishing tools such as Wombat, and Ataata recorded metrics, observing phishing and new developments, Cybersecurity awareness training events and presentations, Awareness discussion booths, Compliance Cyber Training reports, review and verify employee and SW employee compliance training completions, communicated and collaborated with OU’s that were in need of employee’s and/or supplemental employee’s to complete Cybersecurity Compliance training, 2018 and 2019 Cybersecurity Awareness Phishing Schedule and phishing events calendar. Participated in Cybersecurity presentations.

Rosemead, Ca

Subject matter expert for Human Resource (HR), Data Loss Prevention (DLP), 2018 General Rate Case (GRC) Support, SuccessFactors-Learning SAP Implementation 2018, Skillsoft, Technology projects in the HR organization, consult and advise within the HR Department and client organizations. Work collaboratively with cross functional organizations throughout the company and various levels of management, including senior leaders. Federal Emergency Management Agency (FEMA) Certified.

Rosemead, Ca

Subject matter expert for Human Resource (HR) 2015 and 2018 General Rate Case (GRC) Support; consult and advise within the HR Department and client organizations ensuring the GRC is processed properly and in a timely manner. Worked collaboratively with cross functional organizations throughout the company and various levels of management, including senior leaders, Information Governance, Cybersecurity, IT, Customer Service. Data Loss Prevention, Employee Data Privacy Assessment, Data Minimization, managed various projects.

Covina, Ca

Revenue Service Organization, subject matter expert for consulting and advising within the department, management and client organizations ensuring rules, policies, and tariffs were followed within Compliance guidelines and requirements. • Collaborated with IT, Regulatory Operations, Credit & Payment Services (CAPS), Customer Call Center (CCC); facilitated issues, escalated and resolved concerns, validated and corrected IT requirements, recommended and implemented process improvement automated letters to customers, created regulatory training pertaining to GRC and Billing/Rates.

Rosemead, Ca

Lead Project Analyst, developed, managed multiple projects, worked collaboratively and provided technical support on the following projects:• The Electronic Tariff Manager System (TM2); GRC; Procurement Related Obligation Account (PROACT); Direct Access; Statewide Pricing Pilot; Critical Peak Pricing, Demand Bidding Program; Community Choice Aggregation; Advance Integrated Metering; Liaison involving Regulatory Operations.

Managing Ex-Parte Communication and Federal Energy Regulatory Commission (FERC), GRC filings; Collaborated with RP&A and the CPUC.

Managed multiple cases, 300 collection files / Bilingual / Translation;Determined extent of damages/fault; conducted interviews to ascertain facts; strong negotiations/interpersonal skills.

Created formal Training Material Text for all levels of SCE employees.

Bachelor Of Science (Bs), Information Technology

On October 24, 2017, I graduated and completed my Bachelor of Science with honors in Information Technology.

Bachelor Of Science (Bs), Information Systems And Cybersercurity

July 2015 - August 2016, I continued my education at ITT Technical Institute after receiving my Associate of Science degree in Network.

Associate’S Degree, Network Systems Administration

On June 7, 2015, I graduated with my Network Systems Administration Associate of Science Degree, I was Salutatorian of my graduating.

Project Mangement Certificate Program