Ruby Downey-Brown Email & Phone Number

Bristol, GB

Bristol, United Kingdom

• Conducted background checks on clients involving credit, insolvency, criminal and conflict of interest.
• Assessed/discounted potential hits before escalating to lawyers and risk team as required.
• Created, tracked, updated and closed large volumes of legal cases.
• Collected, analysed and stored large volumes of client and firm data.
• Extensive email and phone communication with lawyers and firm partners to enquire for information, as well as aid their queries.
• Delivered engaging presentations on behalf of my team to the wider department.

Leeds, West Yorkshire, United Kingdom

• Created and shared promotional NowTV content to relevant channels and social media sites to enhance brand awareness and attract enquiries.
• Actively involved within their social media marketing campaign.
• Promoted NowTV services by interacting and engaging with members of the public both in person and online, followed up with targeted calls.
• Effectively communicated various packages passionately, while largely promoting up-sales.
• Input large volumes of online data to complete the sign-up process for customers.

Leeds, West Yorkshire, United Kingdom

• Worked as part of a successful team running a Virgin Media social media campaign, increasing social engagement and online sales.
• Conducted market research of competitors to produce price and product comparison content to communicate via email and online posting.
• Held engaging savings consultations with potential customers, providing clear comparisons to highlight the benefit of our services.
• Completed large volumes of cold calling to generate warm customer leads.
• Created customer contracts that involved the secure handling of sensitive information when setting up direct debit card payment.

Bachelor Of Science - Bsc, Psychology, First Class

Education record

A-Levels: Biology (A*) Maths (A) Chemistry (A) GCSE's: 5A*, 5A, 1B - Including English and Maths