Ruby Reilly Email & Phone Number

Franklin, Tennessee, United States

Nashville, Tennessee, United States

-Manage 100+ key accounts with $100 million annual volume, overseeing post sale onboarding, escalations, and retention-Department liaison, collaborating with teams on all product development (product, marketing, engineering, data decisioning). -Voice of the customer in product development initiatives.

Nashville, Tennessee, United States

-Business strategist for our customers, leveraging product expertise and technical knowledge to optimize their success.-Exceeded 100% of quarterly retention and upsell quotas.-Performed back end technical duties to onboard new business.

Nashville, Tennessee, United States

-Provided high quality, personalized customer service and technical expertise for a dynamic payments platform.-Utilized analytical thinking and decisive decision making to drive customer satisfaction, business value, and retention.

San Diego, California, United States

-Managed 20+ employees in a high volume, Michelin Guide ranked restaurant.-Managed customer and staff concerns and was the liaison between managers and sales team. -Provided management support including interviews, disciplinary actions, onboarding, and training. -Lead product trainings and utilized Microsoft Suite to create revenue targets, sales goals.

San Diego, California, United States

-Mentored and trained 30+ sales team members as the most senior member on staff. -Collaborated with the corporate marketing team, leveraging product expertise and sales knowledge to strengthen brand loyalty and overall revenue.-Successfully assisted in the launch of 2 new Puesto locations as a corporate trainer. -Developed and implemented product training.

Escondido, California, United States

-Conducted personalized consultations with wedding clients and executed the sale of custom wedding cakes up to $4,500.-Utilized CRM software and SaaS products to maintain client management and follow up with inquiries. -Communicated design and product options clearly and effectively to clients, filed and organized contracts, and maintained contact via.

Long Beach, California, United States

-Built trusting relationships with patients suffering from spinal cord injuries, and other neurological diseases. -Supported licensed Physical and Occupational therapists as they led patients through evaluation and exercises. -Led patients though exercise routines solo, corrected movement and posture.

Long Beach, California, United States

-Supervised the busiest Coffee Bean in our district, with over $1 million in annual sales. -Responsible for product training and customer satisfaction. -Recognized by my district manager for embodying company core values, and for my use of interpersonal skills to motivate the district and remind others of our focus and integrity.