Ruby Fan-Chiang Email and Phone Number
I am currently a student at Virginia Tech, pursuing a Bachelor of Science in Computational Modeling and Data Analytics, with minors in Mathematics, Statistics, and Actuarial Science. I have developed strong analytical and technical skills. My expertise includes programming languages such as Python, R, and SQL, as well as data visualization tools like Power BI and Excel.In my role as a Customer Technical Support Specialist at DC-Tech USA, I have honed my problem-solving abilities and gained experience in managing and troubleshooting data across multiple operating systems. Additionally, my academic projects, including statistical analysis and market trend studies, have allowed me to apply machine learning techniques to extract meaningful insights from data.I am passionate about leveraging data to drive strategic decisions and am eager to contribute my skills to a dynamic and collaborative team.
Volvo Group
View- Website:
- volvogroup.com
- Employees:
- 48675
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Business Admin And Management InternVolvo Group Aug 2024 - PresentDublin, Virginia, United States• Manage business administration and operations using Power BI, Power Automate, and SharePoint.• Developed automated systems for data updates in SharePoint and workflows for notifications in Microsoft Teams and email. • Cleaned and digitized data to enhance process efficiency.• Improved processes by 40%, streamlining status control for better monitoring and reporting. -
Customer Technical SupportDc-Tech Usa Jul 2022 - Dec 2024Herndon, Virginia, United States-Efficiently resolved technical issues and provided timely support, significantly enhancing customer satisfaction. -Demonstrated expertise in navigating and troubleshooting complex technical problems across multiple operating systems, including Windows, Linux, Ubuntu, and CentOS, ensuring minimal downtime.-Maintained high levels of customer satisfaction by quickly addressing and solving technical challenges.-Upheld high-quality service standards by strictly adhering to company policies and procedures, ensuring consistent service delivery across diverse operating systems. -
Power Bi Developer InternEaccounting Llc May 2024 - Aug 2024United States-Developed an automated reporting system in Power BI to compare and analyze two datasets, improving data comparison efficiency and decision-making.-Expedited the design process of interactive dashboards and automated reports using Power BI, reducing production time by 30%. -Conducted comprehensive data audits that ensured a 98% accuracy rate, bolstering stakeholder trust.
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Student Assistant ManagerVirginia Tech Dining Services Oct 2021 - May 2022Blacksburg, Virginia, United States-Handled routine issues independently and coordinated solutions to complex operational and student problems. -Trained staff in department procedures and requirements to build cohesive and successful team.-Kept facility clean and neat with regular attention to maintenance demands.-Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.
Ruby Fan-Chiang Education Details
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Data Science
Frequently Asked Questions about Ruby Fan-Chiang
What company does Ruby Fan-Chiang work for?
Ruby Fan-Chiang works for Volvo Group
What is Ruby Fan-Chiang's role at the current company?
Ruby Fan-Chiang's current role is Incoming ISE Intern @ Volvo Group | Computational Modeling and Data Analytics Student at Virginia Tech.
What schools did Ruby Fan-Chiang attend?
Ruby Fan-Chiang attended Virginia Tech.
Who are Ruby Fan-Chiang's colleagues?
Ruby Fan-Chiang's colleagues are Deepak Gursahani, Isiah Jones, Robert Ridell, Fredrik Bremer, Abdelaali Ait Bendaoud, Juliette Satre, Herivelton L..
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