Ruby G. Email & Phone Number

Wembley, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

This role consisted of handling customer queries and complaints. Catching up with the Operations Manager on daily shortages or issues during the night. Speaking to our customers; Speaking to lapsed customers; Calling new customers; Updating customer contact details; Arranging appointment requests, minimum 40 a month. Social Media & Marketing. Updating.

London Bridge

Achieved all of my 5 personal KPI objectives within the first 2 months of my contract, including Customer Satisfaction, resolution at first point of contact, telephony adherence, average handling times and white mail. Compliment letters, emails and comments of any newly recruited employee. Handled all enquiries, referring specialist and complex enquiries.

Harrow, United Kingdom

Whilst this was a generalist Sales Support role I was offered the secondment promotion to manage reception during my working day as a part of my contract. Handling queries & requests, this includes off hires, collection & delivery queries, checking and logging purchase order cover.A part of the sales support role I took ownership in managing collections.

London Bridge

Provided first-tier support and troubleshooting for finance applications meanwhile diagnosing and resolving a wide range of queries confidently. Ensuring the risk register is kept up to date and meeting with senior managers on a quarterly basis to review any changes both commercially and department specific. Probing the knowledge management system (Know.

London, United Kingdom

Whilst working for Mind body I was able to utilize my cold calling skills communicating clearly, listening thoroughly and responding quickly. With my strong attention to detail and thinking quickly I excelled my target every month.

London, United Kingdom

Ensuring customers receive their takeaway on time to those who have called in. Providing an exceptional customer service to restaurants and customer both written and verbal, managing inbound and making outbound calls effectively.

Uxbridge

Promptly respond to all client purchase order and queries received into the department viafax, letter, e-mail, web, telephone and Next desk ticket. Also liaising internally and externallyto ensure the highest level of service is provided to the client to meet their requirements.Process all existing client issues that are assigned and update the status to.

Park Royal London

Responsible for the process relating to the upload / download of customer information, providing a high level of internal and external customer service, including the adherence to the company telephone policy

London, United Kingdom

My first part time job whilst attending college. Carrying out customer survey’s with companies such as Marks & Spencer’s and Orange. Ensuring I hit my weekly target of 50 completed surveys.

Associate'S Degree, Human Resources Management And Services

A - Level

Gcse'S, English Language And Literature/Letters, A