An astute professional with around 7 years of experience including 5 years of experience in Recoveries and fraud control and 2 years of experience in client servicing.Currently associated with Consim Info Pvt. Ltd., New Delhi as Client Relationship Manager.Proficient in analyzing and resolving account problems/issues for the clients. Skilled in providing assistance for developing effective business proposals regarding clients. Possess excellent communicating and interpersonal skills while dealing with not only clients but also employees of the organization.An efficient communicator, with excellent organizational, leadership, team building, motivational and project management skills.A result oriented professional with an analytical mind, capable of delivering timely and desired results even in most challenging situations.Possess knowledge of international work cultures owing to hands-on experience in dealing with international clients at various levels.Strongly focused on customer service to achieve maximum customer satisfaction through speedy redressal of customer queries and grievances.A quick learner capable of rapidly achieving organizational integration, assimilation of job requirements and employment of new methodologies with ability to understand and follow complex instructions to successful conclusionsSpecialties: Analyzing and resolving Clients grivances,Efficient Communicator,Speedy Dedressal of Queries
Listed skills include Client Service, Team Leadership, Client Relationship Building, Complaints Handling, and 4 others.