Developmental Disabilities Case Expeditor
Ga Dbhdd
Greater Atlanta Area
• Served as liaison/expert/resource for all matters related to DD services• Monitored programmatic activities and conducted program reviews to assess compliance and program quality• Reviewed and offered recommendations regarding Medicaid Waiver regulations and ensured proper implementation of Medicaid Waiver programs• Provided input for developing and/or modifying LOA’s and contracts • Evaluated grievances and resolved complaints from families, Providers, Support Coordination agencies, and other stakeholders• Collected and analyzed data related to performance indicators and resources • Served as content expert on DBHDD Standards of Service Delivery for developmental disabilities and assisted DD Providers in implementing Best Practices• Provided education, training and technical assistance to DD providers and other stakeholders related to service delivery design/utilization.• Developed curriculum and delivered formal and informal training on various topics related to developmental disabilities services • Participated in planning and developing policies and procedures in accordance with laws and regulations related to primary programs (including DCH/HFR)• Identified, planned, and implemented the development and utilization of local resources • Interpreted, monitored compliance with, evaluated effectiveness of, and recommended improvements to existing policies • Provided direction and support for the operation of specialized programs (i.e. respite) • Conducted Provider site inspections and reported site approval/denial to Provider Network Management • Advocated for individuals and families for improved quality and access to services
