Ruby Harrison Email & Phone Number

London, Gb

London, England, United Kingdom

London, United Kingdom

• Being the first point of contact for a large number of wholesale customers within my portfolio including Key Accounts - Handing all customer queries and requests.• Setting up new customer accounts on the system (Netsuite) & the B2B site. Filing New Customer Account Forms, T's & C's and keeping the customer account information up-to-date (contact details, billing & shipping addresses etc.).• Accurate entry of season pre-orders, in-season replenishment orders and amending/closing orders as and when necessary. Sending out order confirmations.• Assisting with customer selling appointments and representing Bluebella at International trade shows.• Fulfilling orders to the warehouse to be prepared for shipment in a timely manner and ensuring any account-specific processes are completed correctly.• Creating weekly and monthly reports: Despatch & Fulfillment Reports (weekly order schedule), Available Stock Report, Agent Sales Reports and customer sales reports and analysis.• Managing return processes between the customers, warehouse and the finance team.• Requesting pro forma's and invoices are sent by the finance department to the customers on time.• Following Key Account processes from order entry, order preparation and order shipment.• Logging and reporting 'Missed Opportunities' for Key Accounts weekly.• Stock management & allocation - monitoring to stock levels daily and weekly to troubleshoot any potential issues and allocating/reallocating stock between orders.

London, United Kingdom

- Managing all content uploaded in-house and by the HEWI team both for content accuracy, speed and relevance.- Communicating and liaising with team members to maintain a smooth listing and approving process and checking that all items are correctly logged by members of the Ecommerce Content team.- Writing all the copy and descriptions for items to be loaded onto the website once imagery is ready.- Liaising with the photography department to ensure the provided images best represent each item before being uploaded to the website.- Working to complete my personal daily upload targets whilst ensuring the rest of the team are also. - Being aware of current trends in fashion, pricing and fashion references and having a vast knowledge of brands and luxury brands in particular.- Managing and training all new interns and delegating tasks accordingly.- Checking boxes by analysing the product logging inventory ready for the Logistics Operations Manager to come and collect stock to be taken to storage weekly. - Reporting to the VIP Account Manager and requesting new stock to be uploaded to the website and selecting the daily uploads. - Checking deliveries for items suitable for sale, getting them photographed and uploaded by the Ecommerce Content team in the absense of the VIP Account Manager.- General office assistance duties on an ad hoc basis.

London, United Kingdom

- Supporting the Wholesale Team with all crucial administration and ad hoc tasks required to assist with the smooth day to day running of the department. - Responding to client queries.- Packaging and posting samples, gifts and branding props to customers on behalf of the account managers. - Managing the Wholesale calendar on behalf of the Account and Sales Managers and informing them of any important dates coming up and helping them to prepare for them. For example packing samples to take to Trade Shows, booking in and liaising with clients regarding Buying Fair appointments, booking travel etc. - Creating a weekly marketing mailer using Adobe InDesign to send out to clients as well as brand presentations to send to new, old and also prospective customers. - Assisting the Account Managers with International Buying Fair selling appointments in the showrooms & routine appointments inbetween buying seasons. - Maintaining the appearance of the Wholesale showroom and managing samples that come in and out of the department. I have created a sample tracker during my time in Head Office to help moniter this. I am responsible for organising the sample cupboard and merchandising the showroom for any meetings and visits taking place. - Liaising regularly with other internal departments regarding samples such as the BAA's, PR and VM assistants, as well as people from outside of the business such as suppliers, prospective clients, international partners and regular contact with the Distribution Center. - Creating new customer accounts on systems Maginus and Navigator and sending them our New Customer Account forms, NDA contracts, seasonal Look Books, order forms. - Uploading and amending customer orders to Maginus and sending them their order confirmations. - Writing product based copy for clients to use on their websites. - Managing customer image requests. I set up a new process to make image sharing more efficient by overseeing the set up of the FTP server.

London/Southampton

After three years working in multiple Cath Kidston stores, I’ve gained a great understanding of working in retail and fundamental transferable skills. It has given me the ability to adapt to the changing pace of the retail environment, increased my confidence in teamwork and improved people skills which are key to customer service. I have also on numerous occasions stepped outside of my role to undertake supervisor responsibilities such as holding keys, visual merchandising and training new members of staff. As a sales associate my main responsibility is with the customers, to be able to assist them in the best way I can having a great knowledge of the products we sell is key. As well as product knowledge, keeping on top of the constantly changing trends is important for me to be able to predict seasonal best sellers to suit the brands customer demographic.Some of my roles and responsibilities include:- 1:1 Customer service- Stock replenishment- Receiving & unpacking delivery- Maintaining standards on the shop floor, back of house and the stock room- Outstanding product knowledge of both previous and present product and print ranges- Working to meet daily store targets- Being aware of any promotions and events taking place in store- Operating the tills & handling money- Refunds & exchanges- Sale preparation & procedures

Southampton, United Kingdom

Edit Conscious is a digital fashion and beauty magazine which launched in May 2017 for my final major project at Southampton Solent University. The content is inspired by seasonal trends and features only ethically sustainable and conscious fashion and beauty brands. As the consumer is becoming more aware of the impact our shopping and lifestyle habits are having on our environment, sustainability is becoming more important to many people, instead of the only importance being up to date with key trends.Edit Conscious features a blend of advertorial and editorial imagery curated by myself, with the help of a team of photographers and models. The aim is to bring readers a visually pleasing, trend-led edit of conscious fashion and beauty. Bringing a new twist on traditional publications, issue one features only advertorials instead of advertisements to keep the target reader engaged with every page. Edit conscious prides itself on being an ethically sustainable alternative to print publication, providing only a digital version ensures that there is no waste of resources in the production of the magazine. This means we can keep our retail price low and the platform up to date as most people are using technology in their day-to-day lives, and as an outlet for inspiration instead of using only tangible sources. As environmental issues can be a heavy topic to the fashion-forward millennials and young members of generation x, Edit Conscious provides a light read and visual experience into showcasing ethically conscious fashion and beauty alternatives with a nod to the seasons runways in a wearable format.Skills used & experience learnt:- Concept research & development- Layout design & Adobe InDesign- Budgetting- Project management- Casting models and sourcing photographers to collaborate with- Location hunting- Social media scheduling & growth- Trend research- In the additional roles of editor-in-chief, creative director, stylist and MUA

Southampton, United Kingdom

My role as the buying and sourcing manager for beauty at Re:So in was to introduce a new collection of commercial beauty products at competitive prices to sit back among the current product ranges available in store. I had to take into consideration the budget I was provided, the Re:So customer profile and their buying patterns, current trends in beauty consumerism and of course seasonal influences to maximize sale potential. My main tasks and responsibilities include:- Research and prediction into future trends in fashion, makeup, beauty and lifestyle- Sourcing new suppliers for future products- Regular communication with my line managers to present my ideas and research progress- Coming up with display solutions and ideas to present the products as visually pleasing as possible (VM props, signage etc.)- Monitoring sales and identifying best sellers- Working with other Re:So employees to help present, promote and monitor the products I have sourced, for example; visual merchandisers, sales managers, social media managers, events organisers, other buyers etc.

Bachelor’S Degree, Makeup, Styling & Creative Direction, 2:1

Activities and Societies: Solent Equestrian Team Southampton Solent School of Art, Design & Fashion: Projects include; - Makeup and hair.

Vtct Level 3 Diploma In Theatrical Media Makeup

The course covered: - Basic makeup application - Media makeup - Camouflage makeup - Makeup for fashion - Photographic makeup - Bridal.

Btec Level 3 Diploma In Art & Design

First year: - Fine art - Fashion and textiles - 3D - Graphic design - Life drawing Second year specialism: - Fashion design and textiles

Gcse'S