Ruby Hennessy Email & Phone Number

Cork, County Cork, Ireland

Daily support and maintenance of all Digital Solutions Applications including Siebel and related interfaces, various web apps and company websites· Actively contribute to the development and delivery of the technology roadmap for the Commerce Functions· Act as a business partner across Commerce functions with the purpose of improving existing systems, removing customer pain-points and delivering new requirements· Management of IT Resources including third party vendors… Show more Daily support and maintenance of all Digital Solutions Applications including Siebel and related interfaces, various web apps and company websites· Actively contribute to the development and delivery of the technology roadmap for the Commerce Functions· Act as a business partner across Commerce functions with the purpose of improving existing systems, removing customer pain-points and delivering new requirements· Management of IT Resources including third party vendors required for business as usual support and projects· End to end project management for assigned projects including scope definition, requirements gathering, technical specification, business case development, testing, status reporting and budget management· Influence relevant stakeholders and recommend digital solutions based on global best practice and data driven insights· Constantly challenge our ways of working by showcasing how we could enable business problem solving through innovative digital solutions Show less

Cork, County Cork, Ireland

• To plan, execute and deliver IT projects according to strict timelines and within budget covering the entire lifecycle of the project. • Management of IT Resources required for the project and any third party contractors assigned. • Support Analysis of business requirements from a technical point of view and drive the technical direction of the project that best support’s the business requirements and overall IT architecture and strategy.• Interpret Business Requirements to… Show more • To plan, execute and deliver IT projects according to strict timelines and within budget covering the entire lifecycle of the project. • Management of IT Resources required for the project and any third party contractors assigned. • Support Analysis of business requirements from a technical point of view and drive the technical direction of the project that best support’s the business requirements and overall IT architecture and strategy.• Interpret Business Requirements to deliver Functional Specifications to support delivery of the IT solution.• Liaise with other departments in the Business to determine project requirements, communicate progress of project and build on business relations for the duration of the project.• Ensure that all applications and procedures are fully documented and kept up to date and ensure all modifications are recorded.• Ensure all development is compliant with development procedures/standards in place. • Ensure all support both internally and externally are SLA compliant.• Successful completed major projects: o SAP Upgrade (Integration between Front Office Systems and SAP)o Siebel Upgrade (Technical Upgrade) Show less

Cork, County Cork, Ireland

• Maintain a positive relationship with customers both internally and externally in the Company. • Proactively identifies the needs of existing and potential customers and ensures that appropriate services are developed to meet those needs.• Recruitment of Interns as required.

Cork, County Cork, Ireland

• Deliver Technical Specifications in line with design standards that accurately detail the technical solutions to be implemented and supported on IT systems• Complete development assignments such that programs support the approved project requirements and follow the agreed upon Functional and Technical Design• Deliver assignments to agreed Quality standards and to the Project standards and procedures employed in the department• Conduct design and code reviews; comfortable in… Show more • Deliver Technical Specifications in line with design standards that accurately detail the technical solutions to be implemented and supported on IT systems• Complete development assignments such that programs support the approved project requirements and follow the agreed upon Functional and Technical Design• Deliver assignments to agreed Quality standards and to the Project standards and procedures employed in the department• Conduct design and code reviews; comfortable in conducting QA reviews of development tasks and coded solutions• Document SOPs for any systems supported and ensure all support documentation is completed and is easily accessible in SharePoint.• Document Training material and deliver training.• Successful completed major projects: o Implementation of On Line Ordering Portal.o Merger of Front Office IT systems for Beamish & Crawford Takeover. o Rollout of Tablets for Service Reps Show less

Cork, County Cork, Ireland

• Analyze both user requirements and Heineken system enhancements. • Detail such requirements in Functional Specification and User Requirement documents. • Providing detail design specifications for internal Heineken software development and external contractors where required.• Planning Software upgrades of key systems when required.

Bachelor Degree In Computer Science, Computer And Information Sciences And Support Services, 2:2

Bachelors Degress In Science (B.Sc), Computer Applications, Honours Degree