Ruby Higgins Email & Phone Number

Birmingham, United Kingdom

Leading on Diversity and Inclusion for Midland Heart. Further developing workforce diversity and embedding a culture of inclusion. Working with operational colleagues to ensure services reflect the needs of the markets and communities in which we operate. Identifying solutions to address current business challenges. Providing expertise in the practice of Equality, Diversity and Inclusion across the organisation.

Carillion Work WinningSupporting Carillion’s growth by developing the best solutions for new customers and identifying future capabilities needed for continued work wining success. Working closely with operational teams, work winning specialists, subject matter experts and leadership teams to influence the development of successful solutions.• Leading on solution creation and development throughout bidding activity within a number of tenders across the Services business• Championing Innovation within Work Winning• Creation and development of new solution process and alignment to existing Smart Bid process• Exploring future capabilities required and possible approaches to develop these.

Carillion Defence, USVF FSC1 ContractWorking in partnership with DIO to deliver planned preventative and reactive maintenance to the US Visiting Forces. Overall responsibility for operational delivery across the Central Cluster of USVF sites. Full programme management of demobilisation plan and all associated operational activities to timeline.• Responsible for Health and Safety within the region, supporting behaving safely action plans, ensuring accidents are reported and investigated correctly• Responsible for a people structure within region, delivering all aspects of people management• Maintaining a strong customer focus, understanding and delivering to client requirements• Chairing monthly client meetings, presenting monthly performance against KPIs• Building relationships with supply chain partners • Managing profitability to financial forecasts, controlling costs and supporting revenue.

Oxford, United Kingdom

Carillion Local Government Services, Oxfordshire County Council ContractWorking in partnership with Oxfordshire County Council to deliver Property and Facilities Management. Delivering Facilities Services within the South Oxford Area. Delivering to a vast portfolio within the County Council’s estate such as offices, fire stations and schools. • Managing a team structure with all people management responsibilities • Responsible for health and safety across area• Relationship management with customer • Carrying out regular audits to measure performance • Controlling cost of labour, materials and sub-contractor spend

Carillion Facilities Management, Centrica ContractAs part of the Carillion Leadership Programme a placement in Carillion’s Facilities Management business. The placement was of two halves, initially based in British Gas HQ delivering site operational management and then in their Oxford offices carrying out a site mobilisation for a new purpose-built HQ for British Gas Business.

Providing operational management to the Recruitment Shared Service and leading development and implementation of the Recruitment Strategy. Delivered through a team with all people management responsibilities. Responsible for supplier management and reviews. Holding subject matter expertise on all recruitment related areas such as key legislation. Leading on recruitment solutions and relationships with key external and internal stakeholders.

Providing recruitment solutions to meet business requirements, specialising in the Construction, Commercial, IMS and Planning Job Families. Managing circa 70-100 vacancies whilst leading key projects and developing and implementing recruitment mobilisation strategies for new contracts. AccentureRecruitment Specialist (Carillion Account), Nov 2005 – Mar 2009During this period Carillion outsourced recruitment activities to Accenture. Key role responsibilities remained as above with the added exposure to Accenture specialist knowledge, increased contractual awareness and experience of operating within a BPO operation.