Co-founder of the two corporations - Verto Communications and Verto Network Solutions. Has been assigned to develop a plan, implement the strategy, and manage the execution for the diversification of the company services beyond the existing Telecoms, IT and Contact Center business base. Secondarily, to create a solid corporate structure that would allow for continuous growth and expansion in many different markets. Accomplishments below:• Appointed Chief Operations Officer to develop and maintain a comprehensive business development structure that would be the foundation of a customer centric service provider company that caters all levels of customers in the market.• Implemented Human Resources Department and set pre-employment and post-employment procedures• Designed an effective organization that responsibly and pro-actively answers to all service related task• Successfully diversified the services provided by the company to include: Contact Center Solutions, Plug and Play BPO Facility, Telecommunications and IT Services• Divided the operational structure into 5 divisions, each with an appointed manager required to establish divisional goals and schedule manpower accordingly• Arranged and orchestrated training and development programs for Managers, Supervisors and Team Leaders of all departments• Successfully established a division of the company to service offshore companies• Increased service personnel from 10 to 200 within 5 years• Stabilized revenue and year-end sales between 2016 -2020• Acted as the Business Development Head in addition to being EVP and COO, to attend to different customers and corporate partners