Ruby L. Email & Phone Number

London, England, United Kingdom

-Act as the first contact window to answer customers phone calls, emails, and web chats (Zendesk), place sales order, prepare quotation and invoices billing.-Deliver projects to clients and collect feedback, upload them to the system for team to revise the projects.-Manage sales orders, payment, and customer database via CRM system (Vtiger) and keep the system up to date for example customer profiles, sales data, and payment details. -Prepare sales report and presentation for team meeting and follow up the action items after sales meeting.-Carry out administrative duties including handling general recruitment process and onboarding process.

London, United Kingdom

- Order processing, prepare quotation and invoice billings- Shipment follow up - Event management- Sales Promotion management - Social media maintenance - Reporting- Office management

Hong Kong Sar

- Marketing communication - planning the IMC plans, communicating with medias, price negotiation with agencies and tracking the performance- Event management - planning the events and trade shows to promote new products.- Media buy management: working with media agency in planning media schedule, approving artworks and monitoring results.- Online marketing & advertising - working with media agency in planning online media buy schedule, to maximise the awareness via various social media channels- Channel marketing- working with sales team in providing marketing materials includes POSM, marketing brochures, pricelist.- Budget controlling - planning and managing marketing budget for all marketing activities.

Bachelor'S Degree, Marketing With Business Management, 2:1

Associate'S Degree, Marketing