Ruby Lai Email & Phone Number

An experienced Sales and Marketing Manager with 10 years of experience in sales and marketing, developed business opportunities and identified market trends to formulate sales strategies for the hospitality industry. With a proven track record of success in driving revenue growth and exceeding sales targets. Possesses excellent communication, interpersonal, customer relationship, and accounts services skills that are spearheaded to deliver excellent customer experience over client expectations.Throughout my career, I have developed and implemented successful sales strategies, which have resulted in consistent revenue growth. I have led the sales teams to create strong relationships with prospects and close more deals, over 80% of new clients became loyal customers. Due to working for a start-up company, I am always willing to take on new challenges, be proactive, work independently, develop new directions, and demonstrate strong analytical, organizational, and creative thinking skills. In addition to sales, I have extensive experience in marketing, including developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting improvements to achieve the company's marketing goals.We faced a difficult time because of the COVID-19 pandemic, I have demonstrated my resilience and adaptability by implementing new sales plans and advertising strategies, reacting quickly to market trends, and reducing the pandemic's impacts. After work, I am a passionate yoga practitioner. Practicing yoga has helped me develop valuable skills that have translated into my professional life. Yoga has taught me how to focus, be disciplined, and manage stress, which has helped me excel in my career.

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  Sheffield Hallam University

  Tourism And Travel Services Management