Ruby Lay Email & Phone Number

Birdsboro, Pa, Us

Birdsboro, Pa, Us

TBA

Recruitment, Hiring and Training-Directing Field Organizers, in consultation with the Canvass Regional Field Director, in all canvasser recruitment activities and ensuring that recruitment goals are achieved throughout the duration of the program-Oversight of the complete vetting, interviewing and hiring of all successful applicants-Ensuring the successful training and orientation of all canvassersCanvass Management-Providing Field Organizers and canvass teams with the positive leadership culture, resources, guidance and technical support required to succeed during each phase of the program while ensuring compliance with all CADC policies and best practices-Ensuring that all canvasses are launched and completed in a timely, orderly fashion-Promoting the continued development of canvass teams in their day-to-day duties and responsibilities over the course of the programAccountability-Communicating all pertinent on-the-ground information and providing timely response to requests from Field Organizers, the Canvass Regional Field Director and CADC leadershipEnsuring that canvass teams maintain accurate and reliable data-Providing the Canvass Regional Field Director with daily quantitative and qualitative reports as part of an ongoing evaluation of the program’s success

-Assisting the Regional Field Director in all canvasser recruitment activities and ensuring that recruitment goals are achieved throughout the duration of the program-Implementing, under the supervision of the Regional Field Director, the complete vetting, interviewing and hiring of all successful applicants-Ensuring the successful training and orientation of all canvassers-Providing canvass teams with the positive leadership culture, resources, guidance and technical support required to succeed during each phase of the program while ensuring compliance with all CADC policies and best practices-Ensuring that all canvasses are launched and completed in a timely, orderly fashion-Promoting the continued development of canvass teams in their day-to-day duties and responsibilities over the course of the program

King Of Prussia, Pennsylvania, Us

-Successfully managed a portfolio of key clients including Verizon, AT&T, T-Mobile, and, etc.-Developed and maintained strong relationships with clients, serving as the primary point of contact for all inquiries and requests.-Identified upselling and cross-selling opportunities to maximize revenue generation from existing accounts.-Collaborated with internal team to ensure timely delivery of products and services, resolving issues or concerns to ensure client satisfaction.-Prepared and delivered regular account performance reports to clients highlighting key metrics and achievements.

King Of Prussia, Pennsylvania, Us

-Provided excellent customer service and assistance to customers via phone, email, and in-person interactions.-Addressed customer inquiries, concerns, and complaints in a timely and professional manner.-Processed orders, returns, and exchanges accurately and efficiently.-Maintained customer records and databases, ensuring accuracy and confidentiality.-Collaborated with team members to achieve sales targets and deliver outstanding customer experiences.

Duluth, Ga, Us

-Conducted financial needs assessment and risk tolerance evaluations to develop and tailored financial plans for clients across various life stages.-Provided guidance on retirement planning, college savings, estate planning, insurance, and investment management.-Analyzed and recommended suitable investment products, including mutual funds, EFTs, stocks, bonds, and annuities, based on client objective and risk profiles.-Assisted clients with account opening, transfers, and other administrative tasks, ensuring compliance with regulatory requirements and firm policies.-Hosted educational seminars and workshops on financial literacy tops to educate clients and prospects on key financial concept and strategies.-Demonstrated strong sales and business development skills, consistently meeting or exceeding sales target or revenue goals.

San Dimas, California, Us

-Developed and implemented quality assurance programs and initiatives to monitor and evaluate the effectiveness of healthcare services and processes.-Conducted internal audits and assessments to ensure compliance with regulatory requirements accreditation standards, and best practices.-Collaborated with cross-functional teams to identify areas for improvement and implement corrective actions to enhance patient safety and quality care.-Analyzed data and performance metrics to identify trends, patterns, and areas of risk, providing actionable insights to senior leadership.-Facilitated training sessions and workshops to educate staff on quality assurance principles, policies, and procedures.-Participated in multidisciplinary committees and taskforces to address quality-related issues and drive continuous improvement efforts.

Bad Homburg, Frankfurt, De

-Processed prior authorization requests for medical procedures, diagnostic tests, medications, and durable medical equipment (DME) according to insurance guidelines and clinical criteria.-Reviewed medical documentation and interpreted insurance policies to determine coverage eligibility ad medical necessity for requested services.-Communicated with healthcare providers, insurance companies, and patients to obtain additional information and documentation as needed to support authorization requests.-Submitted prior authorization request electronically or via phone, ensuring accuracy and completeness of information to expedite the approval process.-Maintained detailed record or prior authorization requests, approvals, denials, and appeals in electronic health records (EHR) systems.-Collaborated with clinical staff, billing departments, and insurance representatives to resolve authorization-related issues and discrepancies.

Bad Homburg, Frankfurt, De

-Verified patient insurance coverage and benefits by contacting insurance providers via phone, email, or online portals.-Obtained pre-authorizations and verify eligibility for medical procedures, treatments, and services.-Collaborated with healthcare providers and insurance companies to resolve coverage issues and discrepancies.-Documented insurance verification details accurately in electronic medical records (EMR) systems.-Communicated insurance coverage and financial responsibilities to patients in a clear and courteous manner.-Assisted patients in understanding insurance benefits, copayments, deductibles, and out-of-pocket expenses.-Maintained confidentiality of patient information and comply with HIPAA regulations.-Provided excellent customer service and address patient inquiries and concerns regarding insurance coverage.

Denver, Co, Us

-Greeted patients and visitors in a courteous and professional manner, providing assistance with registration and appointment setting.-Verified patient demographic information, insurance coverage, and eligibility services, ensuring accuracy and completeness of registration records.-Collected co-payments, deductibles, and other patient financial responsibilities, explaining billing policies and payment options as needed.-Entered patient data into (EHR) systems accurately and promptly. Adhering to HIPPA regulations and privacy guidelines.-Coordinated patient referrals, authorizations, and pre-certifications for specialty services and procedures, communicating with healthcare providers and insurance companies as necessary.-Resolved patient inquiries, concerns, and complaints promptly and effective, demonstrating empathy and professionalism in all interactions.

Chicago, Il, Us

-Collaborated with cross-functional teams, stakeholders, and clients to gather requirements, define project scope, and manage expectations.-Utilizes Microsoft Office Suite products; prepares spreadsheets with data interpretation;-performs related duties in support of project efforts (e.g. WordPress, design, monitoring, data extraction, research and reporting) in areas of performance monitoring.-analyzing data trends, creating reports.-performs general and/or clerical duties as assigned related to the business of insurance.

Associate Of Arts (A.A.)

Diploma, Business Administration And Management, General