Operations Customer Support Ii
Current
May 2023 - Present
AeroLeads people directory · profile
Ruby Lyn Calabio Email & Phone Number
More than 3 years in BPO industry handling international accounts for multiple channels like voice, email and chat.
at
TELUS International Philippines
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
More than 3 years in BPO industry handling international accounts for multiple channels like voice, email and chat.
Location
San Pedro, Calabarzon, Philippines
Company size
Who is Ruby Lyn Calabio? Overview
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Quick answer
Ruby Lyn Calabio is listed as More than 3 years in BPO industry handling international accounts for multiple channels like voice, email and chat. at TELUS International Philippines, a company with 306 employees, based in San Pedro, Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Ruby Lyn Calabio.
Ruby Lyn Calabio previously worked as Operations Customer Support II at Telus International Philippines and Travel Consultant at Igt Solutions. Ruby Lyn Calabio holds Bachelor'S Degree, Office Administration from Colegio De San Pedro.
Company email context
Email format at TELUS International Philippines
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TELUS International Philippines
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Profile bio
About Ruby Lyn Calabio
Been in the BPO industry for almost 3 years. Have support skills for new hires and tenured agents. Adept to handling inquiries through email and chat support. Aiming for financial stability and professional growth.
Current workplace
Ruby Lyn Calabio's current company
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Telus International Philippines
Employees
306
AeroLeads page
8 roles
Ruby Lyn Calabio work experience
A career timeline built from the work history available for this profile.
Travel Consultant
Sep 2022 - Feb 2023
Subject Matter Expert
- Support new hires during their nesting phase and after production endorsement in handling concerns. - Provide and share knowledge, skills and best practices. - Assist tenured agents and team leaders. - Assist and handle concerns of customers through chat. - Handle admin tasks from time to time.- Attend meetings regularly with OM, OMA, Team Leaders and.
Feb 2022 - Aug 2022
Operations Customer Support Ii
- Customer Service Representative for transportation account. - Handling inbound/outbound calls. - Resolve issues through email.- Trained and upskilled as a chat support agent.- Handle and resolve concerns through chat.- Resolve issues by following a specific knowledge base logic that is within the company guidelines.
May 2021 - Feb 2022
Sales Advisor 1
- Handles inbound calls to assist customers - Upsell service and products.- Resolve customer concerns by following specific salesforce logic as per company policy.
Sep 2020 - May 2021
Customer Service Representative
- Handles inbound calls for hotel stay concerns.- Does outbound calls to hotel management to resolve concerns.- Resolve issues by following specific salesforce logic that is within company policy.- Handle concerns via email.- Answers and resolve issues through email communication.
May 2019 - May 2020
Administrative Clerk
New Personnel Builders And Consultancy Services Inc
- Handle admin task. - Process 201 files of new employees. -- Handles gov't mandated benefits for new employees.- Process employees SSS, PhilHealth, BIR details through the system- Organize files and encode necessary data of each employee- Process payroll account of new employees- Process COE and release copies for resigned employees
Jul 2018 - Apr 2019
Data Capture Operator
- Encodes information to FBIOS system. - File and record PhilPost applications.- Process PhilPost ID.- Ensure documents provided are accurate- Enter data to the system for PhilPost application- Answer inquiries of customers regarding PhilPost ID- Handle other administrative tasks that are given by the supervisor from time to time- Provide a day to day.
Jan 2015 - Aug 2016
2 education records
Ruby Lyn Calabio education
Bachelor'S Degree, Office Administration
Colegio De San Pedro
Associate'S Degree, Computer Secretarial
Colegio De San Pedro
FAQ
Frequently asked questions about Ruby Lyn Calabio
Quick answers generated from the profile data available on this page.
What company does Ruby Lyn Calabio work for?
Ruby Lyn Calabio works for TELUS International Philippines.
What is Ruby Lyn Calabio's role at TELUS International Philippines?
Ruby Lyn Calabio is listed as More than 3 years in BPO industry handling international accounts for multiple channels like voice, email and chat. at TELUS International Philippines.
Where is Ruby Lyn Calabio based?
Ruby Lyn Calabio is based in San Pedro, Calabarzon, Philippines while working with TELUS International Philippines.
What companies has Ruby Lyn Calabio worked for?
Ruby Lyn Calabio has worked for Telus International Philippines, Igt Solutions, Concentrix, Teleperformance, and New Personnel Builders And Consultancy Services Inc.
How can I contact Ruby Lyn Calabio?
You can use AeroLeads to view verified contact signals for Ruby Lyn Calabio at TELUS International Philippines, including work email, phone, and LinkedIn data when available.
What schools did Ruby Lyn Calabio attend?
Ruby Lyn Calabio holds Bachelor'S Degree, Office Administration from Colegio De San Pedro.
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