Ruby M. Email & Phone Number

Santa Barbara, CA, US

Santa Barbara, CA, US

Part-Time Administrative Position- Manage virtual front desk, phones, and front desk duties within the student services building.- Schedule academic counseling appointments for students & prepare them appropriately for sessions- Network with university reps, faculty, and students during college transfer fairs.- Support students in navigating the community.

Santa Barbara, California, US

Full-Time Customer Service Position- Provided friendly, timely and strategic solutions through live chat and email tickets to virtually assist clients. - Responsible for managing the privacy & confidentiality of client accounts and troubleshooted issues on case by case basis.- Identified and escalated issues to the appropriate technical support and billing.

Santa Barbara, California, US

Full-Time Call Center Hospitality Position- Responsible for administrative duties in office behind front desk; managed tasks pertaining to resort dining reservations and activities.- Handled and direct interactions within the on-property call center (CORE).- Monitored activity, provided resort information, and tended to daily needs of guests. - Expert.

San Diego, California, US

Full-time Hospitality Position- Welcoming host responsible for handling all guest questions and issues.- Managed check-in/check-out processes and all cash transactions at front desk. - Monitored phone lines in AYS, mobile check-ins, requests on GXP and salesforce.- Expert level knowledge of PMS, MARSHA, and GXP.

Rockville, Maryland, US

Full-time Hospitality Position- Front desk agent for a 3 hundred room hotel located in the city of El Cajon.- Responsible for checking guests in and out of reservations, while also attending to their needs during visitation. - Monitored daily property activity, managed the phone line, and completed training with the choice hotels computer system.- Took.

San Diego, CA, US

On-Call Property Management Position- Nightly attendant responsible for monitoring the safety of tenants who resided in a 5 story apartment building located in downtown San Diego, Ca. - Functioned as main front desk agent, observed security cameras for suspicious activity, and ensured all guests checked into the building upon entry.- Performed security.

San Diego, California, US

Full-time Administrative Position - Front desk agent responsible for managing the firm phone line, solidifying appointments, and handling outgoing mail.- Assisted attorneys with filing documents, recruiting new clients, deposition arrangements, running errands to-and-from court, and helped prepare for meetings.- Other office management duties included.

New York, NY, US

Part-Time Retail Position- Service consultant for mens, women, children, juniors, intimates, shoes, handbags, fragrance, and home retail departments- Specialized in the mens department -- selling clothing, shoes, and accessories - Attendant responsible for assisting customers with purchases, returns, and exchanges; provided outstanding customer service.

Part-Time Retail Position- Conducted provision of admirable customer service in small female based fashion store- Boutique merchandise consisted of women’s clothing, shoes, and accessories- Retail attendant responsible for assisting clientele with purchases, returns, and exchanges while also handling the store phone line- Entered customers’ transactions.

High School Diploma, General Studies

Associate Of Arts And Sciences (Aas), Liberal Arts And Sciences/Liberal Studies

Bachelor Of Applied Science (B.A.Sc), Sociology