Call Center Operator
CurrentConducted Computer-Assisted Telephone Interviews (CATI) to gather data, ensuring accuracy and reliability.Engaged respondents professionally, addressing questions and maintaining confidentiality.Managed call schedules to optimize response rates and meet project deadlines.Participated in training and quality control activities to enhance data integrity.Proficient in CATI systems, data entry, and survey methodologies.Strong verbal communication, active listening, and… Show more Conducted Computer-Assisted Telephone Interviews (CATI) to gather data, ensuring accuracy and reliability.Engaged respondents professionally, addressing questions and maintaining confidentiality.Managed call schedules to optimize response rates and meet project deadlines.Participated in training and quality control activities to enhance data integrity.Proficient in CATI systems, data entry, and survey methodologies.Strong verbal communication, active listening, and organizational skills.Excellent attention to detail and ability to establish rapport with diverse respondents. Show less