Ruby Marin Email & Phone Number

El Paso, Texas, United States

Assisted in monthly and yearly audits for a new growing corporation and ensuring customer satisfaction by developing and leading team members in operational efficiency and non-negotiables. Supervised stocking, proper pricing throughout the store, increasing profit, creating a sales plan to reach profitable margin, delegating tasks to team members, ensuring employees demonstrate knowledge on merchandise and sales leadership. Educating team on policies, labor laws and safety precautionsMonitored self-checkout systems and provided assistance or intervention where requiredAwarded employee of the month multiple times, in charge of driving sales and building sales promotions. Ensure cash handling procedures are followed such as: Cash drops and bank deposits.

El Paso, Texas, United States

Assisted the Account manager with client relations and administrative duties for El Paso Electric. Supervised a round the clock Security Operations Center for a multi-site client responsible for managing and providing guidance to officers in the field with an emphasize on alarm response in accordance with Critical Infrastructure Protection guidelines resulting in zero violations. Created and implemented policy for physical security and access control for both office and industrial environments. Provided direction, training and assistance to officers both under direct supervision and peers. Ensured officer compliance of Federal Critical Infrastructure Protection regulations and standards in regard to certifications and training requirements. Oversaw a multi-location CCTV system consisting of over 500 individual cameras and over 30 Digital Video Recorders. Provided assistance to the client in company investigations and both internal and external audits. Provided physical security, access control and visitor management for a multi-company high-rise office building and vehicle entry control for industrial environments. Enforced client policy and procedures in regard to both Security and Safety. Maintained client relations using interpersonal interactions with both client employees and the general public

El Paso, Texas, United States

Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions Maintained accurate and current customer account data with manual forms processing and digital information updates Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service in Short Term, Long term and FMLA claims.

El Paso, Texas, United States

Contractor for El Paso Electric. Supervised a round the clock Security Operations Center for a multi-site client responsible for managing and providing guidance to officers in the field with an emphasize on alarm response in accordance with Critical Infrastructure Protection guidelines resulting in zero violations. Created and implemented policy for physical security and access control for both office and industrial environments. Provided direction, training and assistance to officers both under direct supervision and peers. Ensured officer compliance of Federal Critical Infrastructure Protection regulations and standards in regard to certifications and training requirements. Oversaw a multi-location CCTV system consisting of over 500 individual cameras and over 30 Digital Video Recorders. Provided assistance to the client in company investigations and both internal and external audits. Provided physical security, access control and visitor management for a multi-company high-rise office building and vehicle entry control for industrial environments. Enforced client policy and procedures in regard to both Security and Safety. Maintained client relations using interpersonal interactions with both client employees and the general public.

High School Diploma, Arts, Entertainment, And Media Management

Activities and Societies: Part of Trainer associations which I was awarded Trainer of the year for 2010. I was also associated.

Physical Therapy