Ruby Matthews Email & Phone Number

Managed entry of up to 150 complex customer orders per dayCoordinated data entry, production & transportation for customer orders up to $1millionLiaised daily with customer representatives to resolve issues with orders & deliveriesCollaborated with multiple internal departments including production, transportation, finance & management to ensure a seamless customer experienceContributed actively to monthly team initiatives & practices to assist in the achievement of business… Show more Managed entry of up to 150 complex customer orders per dayCoordinated data entry, production & transportation for customer orders up to $1millionLiaised daily with customer representatives to resolve issues with orders & deliveriesCollaborated with multiple internal departments including production, transportation, finance & management to ensure a seamless customer experienceContributed actively to monthly team initiatives & practices to assist in the achievement of business goals & outcomes. Show less

- Handled payroll processing for 10 employees, ensuring timely payment & adherence to taxregulations.- Tracked expenses & income for businesses while organizing & maintaining bank statementsfor checking accounts.- Identified accounting errors when cross-referencing documents & database information.- Assisted in the completion of tax forms in compliance with legal regulations.- Communicated proactively with team members regarding any issues or concerns- Coordinated… Show more - Handled payroll processing for 10 employees, ensuring timely payment & adherence to taxregulations.- Tracked expenses & income for businesses while organizing & maintaining bank statementsfor checking accounts.- Identified accounting errors when cross-referencing documents & database information.- Assisted in the completion of tax forms in compliance with legal regulations.- Communicated proactively with team members regarding any issues or concerns- Coordinated the calendars of 9 accountants, including appointments, training & meetings- Managed & responded to daily correspondence & inquiries from clients via telephone &email.- Administered a professional office, including reception duties, filing & supplies. Show less

Maintained & processed invoices, deposits, & money logs.Managed accounts payable & receivable activities focusing on maintaining vendor relationshipsCompleted payroll for 12 employees & maintained detailed records of procedures.Tracked inventory movement between internal venuesUtilised bookkeeping applications including Xero & CommbankHandled day-to-day activities in a busy cafe unsupervised

Trained new employees on cafe policies, beverage preparation, & customer service standards to maintain a high level of performance.Developed a loyal customer base by fostering strong relationships & consistently delivering high-quality beverages.Demonstrated strong leadership skills while overseeing all aspects of daily cafe operations as Head Barista.Provided guidance on grinding methods, brewing techniques, & equipment usage to enhance overall customer experience.Pleasantly… Show more Trained new employees on cafe policies, beverage preparation, & customer service standards to maintain a high level of performance.Developed a loyal customer base by fostering strong relationships & consistently delivering high-quality beverages.Demonstrated strong leadership skills while overseeing all aspects of daily cafe operations as Head Barista.Provided guidance on grinding methods, brewing techniques, & equipment usage to enhance overall customer experience.Pleasantly interacted with customers during hectic periods to promote fun, positive environment. Show less

Maintained a clean & organized workspace for optimal productivity & safety.Promoted a welcoming atmosphere by greeting customers with a friendly demeanor & promptly addressing their needs.Controlled large commuter crowds with quick, efficient service.Created a wide variety of hot & cold drinks with consistently positive customer satisfaction scores.

Oversaw daily cafe operations to maintain smooth workflow in both front-of-house & back-of-house areas.Delivered excellent customer service experiences by addressing concerns promptly & professionally.Trained cafe employees to consistently exceed customers' expectations & provide superior service.Established a welcoming atmosphere, maintaining high standards of cleanliness & presentation throughout the cafe.Grew cafe sales by effectively marketing business & providing additional… Show more Oversaw daily cafe operations to maintain smooth workflow in both front-of-house & back-of-house areas.Delivered excellent customer service experiences by addressing concerns promptly & professionally.Trained cafe employees to consistently exceed customers' expectations & provide superior service.Established a welcoming atmosphere, maintaining high standards of cleanliness & presentation throughout the cafe.Grew cafe sales by effectively marketing business & providing additional services such as catering Show less

Oversaw daily cafe operations to maintain smooth workflow in both front-of-house & back- of-house areas.Trained cafe employees to consistently exceed customers' expectations & provide superior service.Established a welcoming atmosphere, maintaining high standards of cleanliness & presentation throughout the cafe.Enhanced team productivity through effective scheduling, task delegation, & performance evaluations.

Bachelor Of Business - Accounting, Accounting & Business

Income Tax Course, Taxation