Ruby Murphy Email & Phone Number

Canada

Calgary, Canada Area

Benevity is the global leader in online workplace giving, volunteering and grant management programs. Some of the world’s most iconic brands rely on Spark, Benevity’s award-winning SaaS solution, to power their goodness programs. They use Spark to attract, retain and engage today’s workers by connecting people personally to causes that matter to them. With more than 2 million users around the world, Benevity will process donations benefitting more than 100,000 global charities this year. As a certified B Corporation, Benevity joins a new breed of for-profit companies with a social mission who are setting the standard for doing well by doing good.As a Managed Services Coordinator, I help our Client Success team by performing a number of administrative functions in order to enhance the service level and strategic direction our Relationship Managers are able to provide our clients in growing their Goodness programs to new heights.

Calgary, Canada Area

Researched and created engaging social media posts on a weekly basis for clients, including travel agents, tour operators, hoteliers, destination marketers, etc.Managed social media postings across various platforms (Facebook, Twitter, Google+, LinkedIn) through the use of Hootsuite.Researched, wrote, and posted informational blogs instructing clients to better use social media tools and effectively manage their online presence.Assisted in the facilitation of social media consultation work with outside clients.

Calgary, Canada Area

Administration of accounts receivable collections process. Sought to increase accounts receivable turnover while also improving client communication and satisfaction in preferred payment methods.Processed cancellation of individual accounts receivable. Sought to analyze reason for client cancellations and provided data for management to better serve client concerns and address issues that may lead to account cancellations.Performed monthly audits of select payables to ensure accuracy in payments and cancellation procedures, and monitor cost control.Answered, responded to, and directed client calls.Updated and maintained client records within filing and database systems.Proofread and edited client letter templates.Prepared and mailed out client invoices and information.Performed basic bookkeeping tasks in Sage 50.Assisted with analysis of costs and revenues of various accounts payable and receivables.Performed data entry and office operations (copying, scanning, etc.) as required.