Ruby Nelson-Will Email & Phone Number

Collingwood, VIC, AU

Melbourne, Victoria, Australia

Blue Voices is Beyond Blue’s lived experience cohort. I manage a community of 5,000 members who are located around Australia who join activities to ensure Beyond Blue’s programs, services and strategies are guided by the community. - Scoping, organising and recruiting community members to share their lived experience in workshops, focus groups, committees.

- Managed a community of 8,000 volunteers who represent Beyond Blue at events across the country, with a large focus on LGBTIQ+, rural and remote, First Nations and multicultural communities. - Led the creation of an onboarding email series for new volunteers and writing regular communications.Coordinated multiple internal teams to ensure Volunteer Policy.

Melbourne, Victoria, Australia

- Managed projects to improve community experience such as the development of new resources, onboarding email journeys, retirement campaigns, data cleansing.- Developed, distributed and tested digital communications (newsletters, website, member stories) to community members with a large focus on sharing living experience voices. Email open rates range.

Melbourne, Victoria, Australia

The Community Engagement Team manages over 13,000 volunteers who support Beyond Blue in their role as a Speaker or Ambassador, a Blue Voices member, or as an event volunteer. In my role I supported each of the program areas to improve the experience of community members.

Melbourne, Victoria, Australia

- Consulted on various website projects (Squarespace and Wordpress), including building websites, writing SEO, selecting imagery, basic logo design, day-to-day management and improvement.- Wrote, edited and consulted on marketing and social media projects. Client industries included: designers, consulting firms, hospitality, English language centre.

Melbourne, Victoria, Australia

- Developed and implemented social media strategies to educate the community around the first 1000 days between a woman’s pregnancy and her child’s second birthday and promote upcoming online courses. - Expanded social media followers/presence and analyse data. - Created and distributed written and graphic content in the form of e-newsletters, web, and blog.

Melbourne, Victoria, Australia

- Used Canva to design and develop promotional materials (brochures, flyers, PowerPoint) for the B2B Expo.- Created the company’s LinkedIn strategy and develop and post bi-weekly content.

Hanoi, Vietnam

- Planned, designed, and delivered daily social media content newsletters, website content, annual appeals and campaigns, reports, and sponsor communications that highlighted the authentic voice of those with living experience of human trafficking and homelessness. - Increased Instagram followers by 300%; Increased Facebook followers by close to 30%..

Melbourne, Australia

- Assisted the production team to execute event, video, and graphic design projects. Projects included brand activations, conferences, internal communications activities, and public activations.- Roles included: building and managing budgets, run sheets, venue and supplier liaison, scheduling, reporting, client relationship building, theming, administration.

Melbourne, Australia

- Maintained and built relationships with Melbourne-based bars, restaurants and off-premise stores to increase craft beer sales.- Organised and managed time between administration, sales visits, and product tastings.- Assisted with social media content and appearances in industry publications.

Melbourne, Australia

- Supported producers to organise events, roadshows, AGMs, videos, and graphic design projects.- My responsibilities included researching and liaising with venues and suppliers, obtaining and negotiating rates, budgeting, theming and design elements, creating schedules and call sheets, coordinating travel and accommodation, collateral management, and.

Melbourne, Australia

Supported the production team by conducting research, gaining quotes, scheduling, ordering, booking and freight, administration, and assisting with budgets and finance.

Bachelor Of Arts (B.A.), Linguistics, Education And Spanish

Diploma In Event Management, Event Management

Ncea Level 3

Ux Design (Future Skills Short Course), User Experience Design

Ui Design (Future Skills Short Course), User Interface Design