Ruby Pan Email & Phone Number

Vienna, Virginia, United States

Ensured seamless integration of POS systems with inventory management, payment processing, and customer relationship management (CRM) software.Successfully help integrated DoorDash and UberEats with the POS system, resulting in 30% increase of operational efficiency and 25% improved customer satisfaction.Monitored and maintained the restaurant’s network infrastructure, ensuring stable and reliable internet connectivity for all systems. Troubleshot and resolved network connectivity issues to minimize downtime.Maintained the restaurant’s website, ensuring a user-friendly experience.

Springfield, Virginia, United States

Managed and maintained company website, ensuring optimal performance and security.Integrated marketing automation software and provided training to the marketing team for efficient campaign execution.Collaborated with the IT department to ensure seamless integration of marketing and IT systems.Provided internal staff IT support for posting on social media and other marketing-related materials, ensuring timely and effective content distribution.

Alexandria, Va

Managed data backups and implemented security protocols to protect sensitive information, including customer payment data and business records.Connected with external vendors for the procurement, installation, and repair of IT equipment and services, ensuring minimal disruption to restaurant operations.Trained staff on new technologies and software applications.Coordinated with vendors for technical support and equipment upgrades.