Content creator across social media platforms in 3 languages (English, Malay, andMandarin Chinese) to build engagement.Consult with employers on inquiries for hiring domestic helpers.Consult with domestic helpers regarding their work performance.Liaise with Malaysia's government authorities (e.g. Immigration, Embassy) onvarious matters.Liaise with our sponsors from countries such as the Philippines, Indonesia,Cambodia, and Myanmar.Conduct data analysis from the company's database, gather feedback and reviews,and handle after-sales support

Primary responsibility to handle client inquires on international scale and resolve the case in short time period by utilizing multiple system and allows to access relevant information and provide accurate solution. Advocate client with the company terms and conditions and engage with the client.

Managing team according the department make sure the company operation smooth, conduct a training season one to one addressing the issues to improve. collecting company database, monitor the company KPI's arranging a report for group director, director and team leader.