Leading project to build and design the Hybrid office environment for Beijing, Xian and Hong Kong.To sign contract for Virtual office to whole APAC region.Epidemic information collection and control management

1. Site transition preparation and supporting. Included service verification with clients GRE team and end-user. LCA annual budget negotiation and service scope verification with end-user. Procurement and service contracts preparation and discussion with internal procurement team and end-users. To follow up transition manager’s agenda and consultant guidance to complete pre-supporting and paper work on time. And present salutation with site manager, end-users and GRE team based on their revised requirements. 2. Facilities operation and management included repairing maintenance, project coordination, PPM plan monitoring, ad-hoc service clarification and preparation, space and moving coordination management, daily operational service. 3. Finance reporting preparation, P&L monitoring, monthly payment submitting, budget creation. To monitor actual and budget by quarterly and annually. 4. Established the procurement processes based on localized requirement and standard. Created SOP based on site service standard and requests 5. People manageme. To complete KPI on time. Reserve resources timely. To ensure service smoothly during staff’s handover duration. 6. Operation service supplier and vendor management. To complete KPI in timely manner. 7. To be administration manager dealing with clients daily admin service requests. Such as reception area management, soft service, HR supporting, canteen service, shuttle bus, business car, conference room management, office equipment management, landscaping service, Trade union event supporting, annual party, send out the internal and external notice, IT service supporting, fixed assets management etc. 8. To support other FM during their transition period. Support to resolve service issues after site go-live 9. EHS reporting and daily operation included manned guarding management. That belonging to subcontractor. 10. As key contact person to have commutation with site end-users, procurement team and RE team by week

Local leader-Facilities Officer Service Account-Macquarie Capital Bank1. Daily regular operating inspection and submitting reports (weekly, monthly, quarterly and EHS and security) through system. Passed audit from internal and external groups.2. Assigned to handle R&M service alarm as priority. Create and submit weekly checklist and inspection for comms area. Such as UPS/VRV/Wet pantry etc.3. Daily Guest relationship handling.4. Badge card, security system operation coordination. Meeting room and equipment set up coordination.5. Procurement managementCollecting client service requests. Leading purchasing and contract process with fully compliance with procedure and policy.Tracking and monitoring project progress. Vendor recommendation to clients and end-user.6. Contract management through oracle system.7. Vendor management and payment handling.8. Being responsible for urgent complains. (Aircon, access cards, building management, car park lots, cleaning and temp contractors etc).9. Coordinate and supporting office open ceremony with BU of Beijing and HK. Purchasing urgent items and create checklist to track schedule progress. (Ribbon cutting, pig cutting and unveil red curtains.) Arranged cleaners to support catering service during events.10. Sending internal announcement to each groups when receive test alarm from BMO. As the connection line to do helpdesk service in China.11. Updated data through Management systems e.g. Oracle, SharePoint, Webcore, Voucher(EPS), PO, Service insight, UAT, Cagaps(Legal Commercial) and IT wifi guest management system etc.12. Proceeding regular payment to vendors in timely though Fin-system of EPS to submit vouchers.

IFM Facility Officer – Amazon Account1. Facility Procurement coordinationProactively engaged in operation based procurement requirement and contract coordination on daily basis, e.g. daily operation purchasing, project and office renovation related.Coordinating procurement request among different parities, e.g. client, vendors and operation team.Following and leading bidding process, e.g. long list, presentation, scoring card creation, short list, clarification, negotiation, etc., and fully compliance with client and JLL procedures and policy.2. Leading contract and vendor management. Following contract signing process.3. Saving tracking and cost optimization.4. Vendor payment follow up and handling.5. Contract Administrator.6. Acting procurement manager roleActing procurement manager role during her sick level and absence. To resolve urgent case.To provide relevant report to client timely.To conduct meeting with other team manager during RFP/RFQ procedures.

Payment and Administration 1.Provide booking orders in time. 2.Provide office administration. 3. Travel management.

Working for ups at Customs express center that help broker to prepare all of the documents for clear customs. My main job is clearing the import shipment for Chinese customs. Each day I will receive hundreds of email for Consultation how to clear customs and which document they need to supply. 1. Contact with our customers. Preparing all the government document for customers and connect exchange information with our VIP client. 2. To push customers to collect document in time and speed acceleration for customs clearance. 3. To reply each one quotation from our hot-line services in 2 hours .And solute problem assisted with our customers servicers. 4. To check in the express freight fees and receipt cheque and cash and transfer document to our account. 5. To arrange and deal with office express which we call housemail. 6. To receive and send E-mails from our frightener’s colleagues and talking about problem with our frightener customers through the telephone and E-mails in English. 7. Caring of visitor and help them to customs Receptionist to copy their ID cards and passport and so on. 8. Book and statistics of official goods for next month. 9. I have our firmly VIP customers. Such as Lenovo LeCroy company Laird Technologies and Miller electronic.