As the Operations Manager my duties include: planning, directing and coordinating day to day operations, including ensuring and improving the performance, productivity, efficiency and profitability of each department through the provision of effective methods and strategies i.e. creating and publishing work instructions and guidelines, conduct meetings, prepare performance evaluations, meet with CEO, and create budgetary data for financial planning. As Key Account/Sales Manager, my duties include meeting daily, weekly and monthly goals and expectations for all key accounts. Assisted in generating and nurturing new and existing accounts beginning with 100 stores domestically in June 2009, which has increased to over 2,000 stores both domestically and internationally. These stores range from independent health food stores to a variety of chain driven key accounts across the nation, including The Vitamin Shoppe, Whole Foods Markets and Sprout’s. Managing and executing all functions of sales responsibilitiesMain point of contact for major buyers with large retail chainsCompleting and fulfilling all necessary documents or contracts presented by retailer(s)Communicating with CEO for updates and reports on standings with all key accountsCreating a variety of sales reports for review by CEO and National Sales ManagerCompletingNew Item/Vendor SubmissionsProcessing special Promos, TPRS, EDLPs, Planning Advertising, Coop & Marketing Support, and outside the box ideas throughout the yearAdditional responsibilities included IT and Report Scripting for Commissions, Incline Reports and Sales Reports.

As Quality Assurance Coordinator my duties include: ensuring all incoming materials, components and finished goods are properly held and distributed according to GMP regulations.Educating myself and the team in FDA/GMP guidelines and requirementsOverseeing manufacturing, packaging, labeling, and holding operations to ensure the quality of the dietary supplement and that the dietary supplement is packaged and labeled as specified by set FDA/GMP guidelines & company specifications.Completing an Advanced Course on the FDA GMP’s for Dietary SupplementsManaging document control, record keeping and SOP revisionsEnsuring all component specifications are up to date and currentContract manufacturer compliance:Audit on a 12 month cycleRecord keeping for all audit data.Maintaining minimum inventory levels and documenting and recording to Inventory ControlEnsuring all incoming and outgoing bulk and finished goods are inspected and routed accordingly, then provide report to the CEO.Final dispositions on all deviations, unexpected changes and reworksReporting all deviations, unexpected changes and reworks to CEO