Ruby Rodas Email & Phone Number

Working in a call center setting.Filling prescription renewal requests from pharmacies and patients.Reviewed patients EHR to verify if patients are up-to-date on lab work and if any changes were made to medication during recent office visits.Communicating with office staff and providers to schedule lab work for patients whose lab are over due or soon to expire.Communicating with office staff to schedule office visits for patients who have pre-existing conditions that require… Show more Working in a call center setting.Filling prescription renewal requests from pharmacies and patients.Reviewed patients EHR to verify if patients are up-to-date on lab work and if any changes were made to medication during recent office visits.Communicating with office staff and providers to schedule lab work for patients whose lab are over due or soon to expire.Communicating with office staff to schedule office visits for patients who have pre-existing conditions that require more frequent visits.Communicating with providers about discrepancies noted in office visits notes pertaining to changes on dosage or frequency of medication.Communicating with patients via telephone and/or patient portal to verify dosage, frequency, and/or reactions of medication that was either prescribed by previous provider or prescribed for the first time.Communicating with pharmacies to verify if a patient still has refills remaining, to cancel remaining refills, transferring medication to different pharmacy, or verifying if patient needs prior authorization from provider to receive medication. Show less

Los Angeles, California, United States

Working in a health ofice setting and 1:1 cases in schools within the Montebello and Lynwood School Districts. Administered medication, treatments, a procedure to students as prescribed by health care professionals. Monitor and assess students' health conditions and promptly respond to emergencies or medical concerns. Made outgoing calls to parents explaining current health status of students. Documented students signs and symptoms, calls made, and care that was given. Communicating with… Show more Working in a health ofice setting and 1:1 cases in schools within the Montebello and Lynwood School Districts. Administered medication, treatments, a procedure to students as prescribed by health care professionals. Monitor and assess students' health conditions and promptly respond to emergencies or medical concerns. Made outgoing calls to parents explaining current health status of students. Documented students signs and symptoms, calls made, and care that was given. Communicating with parents and staff about required medical documentation for students. Providing education to students. Show less