With over 29 yrs of experience serving the public in various roles. I have been in Automotive Industry since January 2012 up to present. I love serving people . My experience in the Automotive Industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. I am focused person and has a very strong understanding of people's need and the stress that accident can cause. I am always willing to go beyond the minimum expectations to make sure I serve customer needs. I enjoy reading and watching motivational videos and always looking for ways to continue learning and grow.
Carstar Canada - Mk Auto Group
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Customer Care SupervisorCarstar Canada - Mk Auto Group Dec 2021 - PresentCalgary, Alberta, Canada
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Customer Service RepresentativeCarstar Airdrie Feb 2019 - Mar 2022Automotive Industry -
Customer Service RepresentativeContemporary Coachworks Jan 2012 - Feb 2019Calgary, Alberta, CanadaResponsible for booking.Following up appointments estimates and repairs. Mirror matching estimates in Audatex and Ultramate/eclaims. Helping customers to deal with Insurance and rentals. Assisting walk-in customers. Receiving multiple phone calls and outgoing calls. Processing payment from customer pay and thirdparty pay. Creating Booking calendar for courtesy car and hail damage calendar using microfsoft word/excel.
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Childcare ProviderPrivate Family Aug 2008 - Nov 2011Calgary, Alberta, Canada -
Childcare ProviderPrivate Family Aug 2003 - Aug 2008Hong Kong Sar
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Assistant Manager Human Resources HeadDzt Seafarers Radio Commmunications Jan 2001 - Aug 2003Metro Manila, National Capital Region, PhilippinesIn charge to orient and conducting meeting siminars for newly hire employees.
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Radio OperatorDzt Seafarers & Transportation Services Jun 2001 - Dec 2001PhilippinesRadio operator - ship to shore. Data entry. one way radio broadcasting news report via phone patch.
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Office ManagerDxb Maritime Radio Communication Jan 2000 - Jun 2001PhilippinesRadio operator. Accnt Receivable and Payable incharge. Data entry. Assisting in creating a formal training for newly hired Radio Operator and printing handsout using word pro. Deposit checks using online banking and checking/ monitor customers payment using online banking system. etc
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Sales Service RepresentativeUnisilver Jul 1999 - Dec 1999Cagayan De Oro City, Northern Mindanao, PhilippinesProduct Ambassador selling and promoting Products. -
Radio Operator TrainorDzb Telecommunication Inc Jan 1998 - Jun 1999Metro Manila, National Capital Region, PhilippinesData Entry. Radio Operator Trainor
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Radio OperatorDzb Telecommunications Inc. Apr 1997 - Dec 1997PhilippinesAssisting Seafarers - Radio & Satellite via Phone Patch ship to shore.
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Front Desk Staff/Housekeeping/BarterderDynasty Court Hotel Feb 1995 - Aug 1995Philippines
Ruby S. Education Details
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Hotel And Restaurant Management -
Stratford Career InstituteHotel/ Administration/Management -
Training/Workshop- Front Office Operation
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Department Of Tourism PhilippinesTraining/Workshop - Housekeeping Operations
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Certificates - Job Placement & Leadership Training
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Philippines Asia Trade & Training CenterTheory And Actual Training. Communication Skills.Oral And Written English
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Elite & Skills Development Training CenterProper Handling Attitude Towards Work.Strong Communication.Time Budgetting Work Plan.
Frequently Asked Questions about Ruby S.
What company does Ruby S. work for?
Ruby S. works for Carstar Canada - Mk Auto Group
What is Ruby S.'s role at the current company?
Ruby S.'s current role is CARSTARMk Auto Group.
What schools did Ruby S. attend?
Ruby S. attended Liceo De Cagayan University, Stratford Career Institute, Department Of Tourism Philippines, Department Of Tourism Philippines, Liceo De Cagayan University, Philippines Asia Trade & Training Center, Elite & Skills Development Training Center.
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