- Provide superior customer service to members, prospective members,and guests, ensuring a positive experience.- Handle front desk activities including answering phones, membercheck-ins (up to 800 guests/day), new member intake, and accountmembership and billing updates.- Greet and assist members and guests at the front desk, and help withdaily tasks to ensure cleanliness and quality standards are met.- Collaborates for evaluations/check-ins and maintains membersatisfaction by setting goals through weekly and monthly action plans.- Hold Adult-AED - CPR certification and provide emergency services,as needed.

- Served up to 400 customers daily, meeting and maintainingexpectations and goals for customer service standards.- Professionally greeted and directed customers, ensuring a welcomingenvironment.- Provided detailed product information, answered customer questions,and recommend solutions.- Enhanced customer experience through effective engagement,product knowledge, and sharing sales promotions.- Organized and restocked merchandise, performed cash registertransactions, and maintained store cleanliness.- Assisted with inventory management and data entry, includingcompleting routine checks and stock level maintenance.- Supported and contributed to store operations, adhering to openingand closing procedures.

- Provided childcare both inside and outside the home, ensuring thesafety and improving the overall mental health & well-being of childrenin underrepresented communities.- Encouraged healthy habits by preparing nutritious meals, performedlight housekeeping, and coordinated a daily schedule for activities.- Engaged children in educational and recreational activities, includinglearning chores and tutoring in a safe and affirming space to grownand develop.- Addressed the physical, social, and emotional needs of children,maintaining consistent behavioral expectations.