Ruby Sarkar Email & Phone Number

Experienced and passionate System Administrator with over 11.5 years of experience in TC with thorough experience in various technology, processand people management.• Microsoft AZ-900 & AZ-104 cloud certified practitioner.•Supporting multiple clients in both Cloud and Traditional environments asSystem Admin looking over end to end of the account management.• Expertise as administrator for server installations and configurations. •CI/CD pipeline, application component's, Production deployment, performance tuning, troubleshooting & maintenance ofindustry leading Web and Application servers. • Provided escalation support for critical issues and outages & responded tocomplex customer requirements leading to high customer satisfaction. •Client Management, Project Management, Resource alignment and Shift Governance aligned to the contracted SLA are some of the keyresponsibilities following the ITIL V4 process and agile workflow model. • Change and Major Incident Management,along with Technical scope alignedto Windows Server and other cloud IAAS & PAAS service teams.• Successfully executed 7 Projects for different clients of TCS asCloud Admin and Windows Server Admin.

Listed skills include Netbackup, Information Security, Network Administration, Commvault Backup, and 4 others.

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  Srm University

  Electrical And Electronics Engineering