Ruby Sherwood Email & Phone Number

Carlisle, Cumbria

Part-time/Occasional Support | Since November 2023In November 2023, my family embarked on an exciting journey by opening The Thorne Tree Bistro, a culinary establishment that prides itself on offering a delightful dining experience to our community. Being an integral part of this venture, I play a versatile role in supporting our family business. My contributions span across various aspects of the bistro's operations, with a focus on enhancing customer satisfaction and ensuring the smooth running of our services.Key Responsibilities:Front of House Operations: With a natural flair for hospitality, I engage with customers to provide a warm and welcoming atmosphere, ensuring their dining experience starts on a high note. Waitressing: Attentive to detail, I deliver exceptional table service, from presenting menus and explaining dish components to efficiently taking orders and serving meals, all while maintaining a friendly and professional demeanour. Customer Service Excellence: I am committed to upholding the highest standards of customer care, promptly addressing any inquiries or concerns, and going the extra mile to turn first-time guests into regular diners Event Support: My organisational skills come to the fore when assisting with the planning and execution of events held at the bistro. I help coordinate activities to create memorable occasions for our guests. Ad Hoc Support: As a versatile team player, I readily step in to fulfil various operational needs, from assisting with administrative tasks to helping in the kitchen, ensuring our family business thrives and grows.This engagement not only nurtures my intrinsic passion for hospitality but also equips me with a profound understanding of the dedication required to excel in customer service and business management. It is a privilege to contribute to the legacy of The Thorne Tree Bistro and witness its blossoming reputation within our community.

Carlisle, Cumbria

In my current role as a Casual Sales Assistant at House of Fraser, I have developed a comprehensive skill set in retail operations, demonstrating a strong commitment to customer service excellence and contributing significantly to the store's performance. My wide array of responsibilities has not only driven operational efficiency but also greatly enhanced the overall customer shopping experience.Key Contributions:Customer Service Excellence: Delivered personalised support and guidance to customers, fostering satisfaction and loyalty through attentive and knowledgeable service. Till Operations: Managed cash register functions with precision through accurate transactions. Brand Communication: Coordinated with esteemed fragrance brands via email, maintaining fluid communication and in-depth awareness of product ranges and special promotions. Inventory Management: Directed stock room organisation and led regular stock takes, playing a vital role in stock accuracy and inventory control. Training & Mentorship: Engaged in the training and onboarding of new staff, imparting essential skills and fostering a competent retail team.Visual Merchandising: Assisted with clothing merchandising, ensuring aesthetically pleasing displays that aligned with brand guidelines and promoted sales. Store Upkeep: Ensured a pristine shopping environment by meticulously folding garments, maintaining cleanliness, and presenting a well-ordered retail space. Concession Support: Worked collaboratively with in-store concessions, ensuring a seamless retail experience and supporting collective store goals.Regrettably, the iconic and longest-standing House of Fraser store has announced it will be closing in the coming months. As I continue to support the store through its final phase, I am also seeking new employment opportunities where I can bring my retail expertise, unwavering work ethic, and passion for customer service to a new team.

170 Blackwell Road, Carlisle, Ca2 4Ra

I worked 20 hours per week including late shifts and weekends. I welcomed customers and take their food and drink orders and processed orders placed over the phone. I handled raw and cooked food following food hygiene rules. I set up and keep all eating and serving areas clean and tidy. I delivered food and drink to the take-away point. I trained two staff members in my time at Moranos • welcome customers and take their food and drink orders• handle raw and cooked food following food hygiene rules• set up and keep all eating and serving areas clean and tidy• bring food and drink to the take-away point• give advice about food content and menu choices and make sure customers have everything they need• work quickly and accurately to maximise sales• hand over or close down a clean and safe restaurant service area at the end of shift• operate a till and vending machines and ordering tablets • handle customer enquiries and complaints• perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.• restocking fridges and cupboards • operated a range of fast-food equipment such as gridles, milk shake machine, microwave

Carlisle, Cumbria

Summer holiday position. Presenting menus to customers and answer questions about menu items, making recommendations upon request. Removing dishes and glasses from tables or counters and take them to the kitchen for cleaning. Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.• Basic food preparation.• Washing up, cleaning, and clearing all kitchen areas.• Unloading and putting away deliveries.• Emptying bins, sweeping and mopping floors.• Ensuring all equipment is clean and put away correctly.

Carlisle, Cumbria

Presenting menus to customers and answer questions about menu items, making recommendations upon request. Removing dishes and glasses from tables or counters and take them to the kitchen for cleaning. Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.