Oversees and manages part of Participant Experience TeamCoordinates team training to develop needed skills and technology proficiency to increase knowledge base of teamTracks and report to other departments on program outcome and the performance of the Participant Experience Team. Ensures a high degree of data accuracy, standardization, and quality of documentation in the program database and files. Submit information for compliance reports, audits, and Board of… Show more Oversees and manages part of Participant Experience TeamCoordinates team training to develop needed skills and technology proficiency to increase knowledge base of teamTracks and report to other departments on program outcome and the performance of the Participant Experience Team. Ensures a high degree of data accuracy, standardization, and quality of documentation in the program database and files. Submit information for compliance reports, audits, and Board of Directors.Works with Deputy Director to cultivate, develop, and maintain mutually engaging relationships with education and training partners.Assists Deputy Director with setting program performance goals for Participant Experience Team as a group and individually.Coordinates support functions with other department to maintain the quality of direct program services.Develop a comprehensive understanding of prioritized industry sectors identified by Project QUEST to including funding, training requirements, and future funding opportunities that align with Project QUEST strategic objectives. Show less

Research, Development, and Implementation of Participant Experience component of organization.Assists Leadership with setting program performance goals for Career Advisor TeamAssists in coordinating Career Advisor team training to develop soft skills and technology proficiencies to include community resources, higher education systems, and new degree programs.Assists with reporting on program outcomes and performance of Career Advisor team to include submission of… Show more Research, Development, and Implementation of Participant Experience component of organization.Assists Leadership with setting program performance goals for Career Advisor TeamAssists in coordinating Career Advisor team training to develop soft skills and technology proficiencies to include community resources, higher education systems, and new degree programs.Assists with reporting on program outcomes and performance of Career Advisor team to include submission of information for compliance reports, participating in audits and reporting directly to Board of Directors. Ensures data accuracy, standardization, and quality of documentation in program database and files. Works to foster mutually beneficial relationships with staff of education and training partners, partner workforce agencies, and other supporting organizations. Acts as a liaison between service providers and QUEST staff to ensure continuity of participant services. Acts as a liaison between Career Advisors and participants. Show less

Project Lead for IT GrantResponsible for enrollment , graduation, and job placement goals. Leadership Development in overseeing IT Career Advisors, IT recruitment strategies, and IT job placements.Coordinated with Deputy Director to adhere to Dept Of Labor IT reporting information and all corrections in a timely manner. Case Management of various IT Training Institutions to include: Open Cloud Academy, Codeup, The Iron Yard, San Antonio Coding Academy, USAA… Show more Project Lead for IT GrantResponsible for enrollment , graduation, and job placement goals. Leadership Development in overseeing IT Career Advisors, IT recruitment strategies, and IT job placements.Coordinated with Deputy Director to adhere to Dept Of Labor IT reporting information and all corrections in a timely manner. Case Management of various IT Training Institutions to include: Open Cloud Academy, Codeup, The Iron Yard, San Antonio Coding Academy, USAA VetFIT Program, Alamo Colleges IT Programs. Show less

Case Management: case managed over 400 participants for in-demand career training, with a concentration in Information Technology career fields.Conducts comprehensive case assessments for applicants interested in enrolling in Skills Training.Review academic, employment, personal, financial, and criminal history thoroughly in order to determine the qualification of applicants.Develop training plans for applicants approved to enter into skills training.Develop and… Show more Case Management: case managed over 400 participants for in-demand career training, with a concentration in Information Technology career fields.Conducts comprehensive case assessments for applicants interested in enrolling in Skills Training.Review academic, employment, personal, financial, and criminal history thoroughly in order to determine the qualification of applicants.Develop training plans for applicants approved to enter into skills training.Develop and researched topics to facilitate professional and personal developmental sessions with participants, with a concentration in PREZI presentations. To date, has conducted over 500 face to face sessions.Provide participants with community resources. In addition, worked with community partners to provide information to participants.Coordinate continuing education and certifications for participants to enhance participant and to become marketable in their field.Review resumes and developed plans for participants that completed training program.Assist participants in providing resources for job search.Network with community members to provide relevant job leads for participants.Assist in engaging with Alumni for events. Show less

Program Specialist under UTHSCSA Be Fit with Friends Program

Scheduled and met with over 100 applicants in order to assess individual cases for participants’ enrollment into skills training.Reviewed academic, employment, personal, financial, and criminal history thoroughly in order to determine the qualification of applicants.Developed training plans for applicants approved to enter into skills training.Developed and researched topics to facilitate over 30 professional and personal developmental sessions with participants.Scheduled… Show more Scheduled and met with over 100 applicants in order to assess individual cases for participants’ enrollment into skills training.Reviewed academic, employment, personal, financial, and criminal history thoroughly in order to determine the qualification of applicants.Developed training plans for applicants approved to enter into skills training.Developed and researched topics to facilitate over 30 professional and personal developmental sessions with participants.Scheduled community partners in Goodwill San Antonio and the City of San Antonio to present the topic of Individual Development Account program to participants. Show less

Received over 125 hours of leadership development training. Experienced with a diversity of professionals including non-profit community, clients, and staff members.Encouraged to grow professionally and personally through continuous learning.

Created and implemented two different service projects with various time frames.Worked in a team environment where team members implemented decisions and set effective priorities to achieve both immediate and long-term goals for projects.Coordinated with different community leaders in order to create projects.Developed calendar of events, created daily agendas, and implemented projects within time designated by the program.

Communicated effectively with clients and staff members.Proficient use of functions in database program to schedule clients.Organized paperwork and filed accordingly.Able to carry out clerical duties independently.