Ruby Srivastava Email & Phone Number

• Maintaining detailed and organized records of payroll-related data.• Learning to prepare and review employee records for payroll processing as per SOPs.• Collaborating with team members to understand compliance requirements and payroll timelines.• Shadowing senior team members to gain insights into pre-payroll activities.

Bengaluru, Karnataka, India

• Collaborated with stakeholders to address employee concerns, ensuring timely resolution and strong communication.• Maintained detailed records and generated reports for leave utilization analysis.• Trained new hires on the leave management process, ensuring they understood policies and systems.• Managed employee leave requests through PeoplePortal, ensuring prompt processing and accuracy.• Communicated with employees to provide updates and address queries, facilitating transparency.• Ensured compliance with leave policies, conducting thorough reviews for accuracy.• Identified process improvements and participated in training for enhanced leave management practices.• Utilized Salesforce and Kronos for efficient tracking and action on leave requests.

Lucknow, Uttar Pradesh

• Collaborated with stakeholders across various Line of Business (LOBs) to collect bonus payout data, ensuring alignment with company policies.• Analyzed employee data for bonus calculations, ensuring accuracy and compliance with regulatory requirements.• Implemented quality control measures to minimize errors in bonus calculations, contributing to smooth payroll processing.• Worked closely with the payroll team to facilitate accurate bonus payouts, fostering strong communication and collaboration.• Maintained detailed records of bonus calculations and generated comprehensive reports for audit purposes and decision-making.• Managed employee queries related to the appraisal process through a ticketing system, ensuring timely resolution and maintaining a smooth process.• Collaborated with the technical team to address technical issues during the appraisal process, minimizing disruption.• Prepared allocation data sheets and distributed daily pendency reports to track tasks and prioritize actions for efficient workload management.• Proactively managed assigned tickets, ensuring timely resolution and high customer satisfaction.• Conducted Root Cause Analysis for tickets exceeding SLAs.• Effectively managed employee grievances by employing proactive resolution strategies and conducting 1:1 interactions, ensuring prompt resolution and satisfaction.• Led Head Count Validation for two consecutive years.

Bachelor Of Technology (B.Tech.), Computer Science

Education record