Ruby Strawbridge Email & Phone Number

Birmingham, Alabama, United States

Birmingham, Alabama Area

Acquire, distribute and store supplies.Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Set up and maintain paper and electronic… Show more Acquire, distribute and store supplies.Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Set up and maintain paper and electronic filing systems for records, correspondence, and other material.Locate and attach appropriate files to incoming correspondence requiring replies.Open, read, route, and distribute incoming mail or other materials and answer routine letters.Complete forms in accordance with company procedures.Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.Learn to operate new office technologies as they are developed and implemented.Schedule and confirm appointments for clients, customers, or supervisors.Conduct searches to find needed information, using such sources as the Internet.Provide services to customers, such as order placement or account information.Collect and disburse funds from cash accounts, and keep records of collections and disbursements.Prepare and mail checks.Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.Supervise other clerical staff and provide training and orientation to new staff.Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.Receive, record, and bank cash, checks, and vouchers.Reconcile or note and report discrepancies found in records.Calculate and prepare checks for utilities, taxes, and other payments.Reconcile records of bank transactions.Prepare purchase orders and expense reports. Show less

Birmingham, Alabama Area

Creating subscription bids/quotes (both print and e-journal) on behalf of customers. Our customer base is Academic, Corporate, School, and Public Libraries. Creating Quote and Bid Invoices to be utilized by the sales team to generate new business. Keying and coding orders that generate order slips to the Publishers, and an Invoice to the customers - including detailed data entry. Work with minimal supervision while maintaining high level, quality work output with strict… Show more Creating subscription bids/quotes (both print and e-journal) on behalf of customers. Our customer base is Academic, Corporate, School, and Public Libraries. Creating Quote and Bid Invoices to be utilized by the sales team to generate new business. Keying and coding orders that generate order slips to the Publishers, and an Invoice to the customers - including detailed data entry. Work with minimal supervision while maintaining high level, quality work output with strict attention to detail and accuracy. Receive and respond to a high volume of internal and external emails using Microsoft Outlook.Train new members of the Quotes team. Show less

Provided accurate and appropriate information in response to customer inquiries. Provided assistance completing Federal and school based financial aid paperwork, while adhering to FERPA regulations for privacy. Demonstrated mastery of customer service call script within specified time frames. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Made reasonable procedure exceptions to accommodate unusual customer… Show more Provided accurate and appropriate information in response to customer inquiries. Provided assistance completing Federal and school based financial aid paperwork, while adhering to FERPA regulations for privacy. Demonstrated mastery of customer service call script within specified time frames. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Made reasonable procedure exceptions to accommodate unusual customer requests. Provided cross training to several staff members. Developed effective relationships with all call center departments through clear communication. Show less

Center Point, Al

Actively collected on delinquent accounts by making daily telephone calls, and mailing notifications. Utilized data entry skills to take credit applications, and document customer accounts. Processing cash and credit transactions, and reconciling a cash drawer. Received and screened a high volume of internal and external communications, including email and mail. Received and distributed faxes and mail in a timely manner. Properly routed agreements, contracts and… Show more Actively collected on delinquent accounts by making daily telephone calls, and mailing notifications. Utilized data entry skills to take credit applications, and document customer accounts. Processing cash and credit transactions, and reconciling a cash drawer. Received and screened a high volume of internal and external communications, including email and mail. Received and distributed faxes and mail in a timely manner. Properly routed agreements, contracts and invoices through the signature process. Organized files, developed spreadsheets, and faxed reports. Made copies, sent faxes and handled all incoming and outgoing correspondence. Maintained up-to-date knowledge of store policies regarding payments. Assisted in the training of new employees. Worked as a team member performing cashier duties, product assistance and cleaning. Promptly responded to general inquiries from members, staff, and customers via mail, phone and fax. Assisted customers with store and product complaints. Show less