Ruby Thakur

Ruby Thakur Email and Phone Number

Team Lead/Customer Support @ DeckMount Electronics
Ruby Thakur's Location
Delhi, India, India
About Ruby Thakur

A dynamic professional with more than 10 years of rich experience as Clinical Associate, Diabetes Educator, Nutrition Advisor/Counselor, Team leader in various organizations-Multi-Specialty hospital, different MNC like Hindustan Coca-Cola beverages Private Limited, Philips India Ltd. and ResMed India Ltd. Presently working as Team Lead with Deck Mount Electronics Pvt. Ltd.

Ruby Thakur's Current Company Details
DeckMount Electronics

Deckmount Electronics

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Team Lead/Customer Support
Ruby Thakur Work Experience Details
  • Deckmount Electronics
    Customer Service Team Lead
    Deckmount Electronics Feb 2023 - Present
    Gurugram, Haryana, India
    Supervise the D2C team on a day-to-day basis. and to conduct periodical team trainings and performance reviewsWorks closely with Managers and Leads to ensure department and company best practice goals are achieved.Trouble shooting. Communicating with customers through various channels (email, chat and calls).Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
  • Resmed India
    Associate Analyst Customer Support
    Resmed India Apr 2019 - Feb 2023
    India
    Education of patients through calling, automated nurturing via email and selling diagnostic solutions to them.Using company cloud based tools for monitoring patient’s therapy.Trouble shooting various issues the patients may face and escalating when necessaryAchieving sales target..Meets all revenue goals on a consistent basis and increasing the efficiency of business procedures.Conduct team training for new joining.Interacting internally with different teams – logistics; service; finance; clinical etc. to ensure customers/patients have a great experience (on time deliveries, on time pickups, on time replacement of parts etc.)
  • Philips Respironics
    Health Care Sleep Coach
    Philips Respironics Sep 2017 - Apr 2019
    New Delhi Area, India
    Patient gets the requisite trials/ demos and information material necessary working closely with clinician to manage patient counseling, work independently: addressing patient symptoms, anxieties, explaining clinical merit of following treatment, desirable diagnostic process, what to expect etc.Speaking to potential patients every day to counsel them and their partner about the disease condition, its potential impact on their health & lifestyle.Answer clinical queries regarding the disease condition and suggesting them various care & lifestyle related choices available to them. Doing nutritional counseling also.Liaison with sales organization to ensure before purchase.
  • Beato, Health Arx Technologies Pvt Ltd
    Diabetes Educator
    Beato, Health Arx Technologies Pvt Ltd Feb 2016 - May 2017
    New Delhi, Delhi, India
    Contact diabetic patients enrolled in the diabetes management program and provide a comprehensive overview of the health management services.Handling disease enquiry via emails and telephone. Providing personalized diet and exercise plan.Guiding about insulin administration.Giving Training to Junior Educators and paying active role in Business Promotion.
  • Hindustan Coca Cola Beverages Pvt Ltd
    Nutrition Consultant
    Hindustan Coca Cola Beverages Pvt Ltd Sep 2015 - Feb 2016
    Gurgaon, India
  • Mata Chanan Devi Hospital
    Dietitian, Diabetic Educator
    Mata Chanan Devi Hospital May 2012 - Sep 2015
    New Delhi Area, India

Ruby Thakur Skills

Management Training Nutrition Diabetes Healthcare Wellness Nutritional Counseling Health Education Nutrition Education Clinical Nutrition Hospital

Ruby Thakur Education Details

  • Institute Of Hotel Management Catering And Nutrition Delhi
    Institute Of Hotel Management Catering And Nutrition Delhi
    Dietitics And Food Service Management
  • Babasaheb Bhimrao Ambedkar Bihar University
    Dietetics And Clinical Nutrition Services
  • Jawahar Navodaya Vidyalaya Muzaffarpur
    Jawahar Navodaya Vidyalaya Muzaffarpur
    Biology/Biological Sciences, General

Frequently Asked Questions about Ruby Thakur

What company does Ruby Thakur work for?

Ruby Thakur works for Deckmount Electronics

What is Ruby Thakur's role at the current company?

Ruby Thakur's current role is Team Lead/Customer Support.

What schools did Ruby Thakur attend?

Ruby Thakur attended Institute Of Hotel Management Catering And Nutrition Delhi, Babasaheb Bhimrao Ambedkar Bihar University, Jawahar Navodaya Vidyalaya Muzaffarpur.

What skills is Ruby Thakur known for?

Ruby Thakur has skills like Management, Training, Nutrition, Diabetes, Healthcare, Wellness, Nutritional Counseling, Health Education, Nutrition Education, Clinical Nutrition, Hospital.

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