Ruby Velasquez Email & Phone Number

Los Angeles, Ca, Us

Montebello, California, United States

• Source and negotiate pricing on material supplies for daily direct customer orders. • Manage inventory counts for seasonal Agriculture business. • Maintain open reports with various suppliers to ensure an excellent flow of inventory trough Blueberry & Stone fruit season. • Review and maintain sales team late shipment reports to diminish any order delays. • Build supplier relationship to mitigate risk and establish effective purchasing agreements. • Evaluate past year inventory usage to accurately forecast current year needs. • Maintain open relationship with customers to assist in establishing well rounded forecasts for yearly inventory requirements. • Review and resolve accounts payable discrepancies on supplier outstanding invoices. • Accurately review and set up new item numbers.

La Mirada, California, United States

Commerce, California, United States

• Identify customers, clarify information, research every issue and provide adequate solutions or alternatives.• Provide detailed quotation with detailed content while working against time lines while providing exceptional customer service.• Process and monitor customer orders, including checking inventory levels, verifying/updating customer information.• Review and maintain sales team late shipment reports to diminish any order delays. • Manage rookie sales team to meet company standards and assist in meeting monthly self-quotas.• Cross train new Client Coordinators to assist sales force and accurately process orders, quotes, price increases, and customer complaints. • Maintain up to date product knowledge to service customers with the best possible experience. • Maintain and build rapport in both internal and external relationships.

• Manage high volume of phone calls while maintaining exceptional customer service.• Work closely with Sales Team to meet daily task. • Accurately process orders received via email, phone and EDI. • Evaluate effectiveness of pricing to maximize Gross Margin and Net Sales.• Respond to inquiries and complaints in regards to customer issues, promptly identify a solution to meet customer satisfaction.• Execute expediting procedures to meet customer deadlines.