This role is responsible for providing administrative support across the full range of our talent acquisition process with some support provided to the broader P&C team. In addition to providing administrative support, this role works closely with candidates and hiring managers who are our internal customers. Some tasks include: arranging and overseeing all pre-employment background checks such as medical and police clearance for potential employees, performing reference checks, preparing onboarding documents for new employees and generating regular and ad-hoc reporting.

As an Administrative Officer I was responsible for day-to-day task management for the site and assisting the Site Manager. The role required multitasking across a range of responsibilities, including scheduling, liaising with insurance companies and customers, receiving and forwarding communications, cultivating strong relationships with internal and external stakeholders and taking care of more general clerical duties. I assisted in managing a project where we rectified factory paint defects in over 3000 Jeep vehicles and created and implemented SOPs to streamline administrative processes.

As Front Office Manager my role was responsible for supervising Guest Service Agents, Night Auditors, and Porters to ensure total guest satisfaction. Provided guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. I assisted in the management of a project where we accommodated over 6000 quarantine rooms in one year for Defence force and Qantas flight crews returning from overseas during Covid19 and succeeded in our goal of climbing ten ranks to number #1 Hotel on trip advisor in two years.